珞琳旅游套票 | 珞琳机票+酒店优惠低至 4 折

the swimming pool look green and really nasty looking. looked like it wasn't cleaned in a long while. I called down stairs and asked if I could get someone to help with the tv because it wasn't working properly and the lady said they were going to try to find someone to help but nobody came to help. I would not stay here again and advise people not to stay here.

Management Chaos and Extremely Poor Service (Stayed 12/26-12/27) My stay from 12/26 to 12/27 was highly disappointing due to inconsistent management and unprofessional staff. Upon arriving late after a long road trip, the front desk was disorganized and even asked if I had "already checked in," causing a 15-minute delay for no reason. I had specifically pre-purchased breakfast and confirmed the hours with the front desk, who stated it ended at 10:30 AM. However, when I arrived with my family at 10:20 AM, the restaurant staff claimed they were closed, refused to serve us, and told me to contact Expedia for a refund instead of taking responsibility. When I returned to the front desk, they contradicted the restaurant and insisted the hours were indeed until 10:30 AM. After this back-and-forth, we were eventually served, but the restaurant staff was dismissive and forced us to take our food to-go, refusing to let us eat in the dining area. It felt as though the staff was intentionally providing misleading information to finish their shift early. For a hotel chain, the lack of training and the behavior of the restaurant supervisor were unacceptable.

Mi estancia fue buena, solo que mi cuarto no estaba completamente limpio, sobre todo el baño, espejos sin limpiar y pelos en el shower de allí en adelante todo estuvo bien.