8/10 Good
Sandi
Traveled with group
Jan 9, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The videos and photos don't really do the grounds justice. There is a quite pool area on the grounds if you just want to chill, and a rooftop pool that goes the length of the building with a fun fish tank hot tub propped on top. Their beach is just across the marina on a free 30 sec ride on a boat that readily takes you right over or back. I would love to see them swap out more loungers for the big chunky lounger under the cabanas because you could fit more people in the shade if you are traveling with a group. Their beach is beautiful with calm water, and attentive staff. All around, their staff are lovely. Remember, it is Mexico, so things may not be as fast paced as you would like re service. Lots of great places to eat in the neighborhood aside from the hotel, but their food was great. I would have loved to have the windows open all night club but there is an outdoor club across the marina on some nights, but you can't hear a thing if you close the window. Some parts of the rooms are a little warn (curtains, rugs), and my only real complaint would be that the adjoining doors be double doors to help with the noise from the room next door. Not really sure why they have adjoining rooms as it is an adult only hotel. My reservation did get messed up, so I'm working out if it was a Expedia mistake, or the hotel. Lots of cozy places to hang out. I felt very safe the whole time. They could also use a doorbell on the big suite as no one could hear people knocking on the door.