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Viceroy Los Cabos

5.0 star property
Luxury resort on the beach, with 5 outdoor pools

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Travelers soak up sunshine at Viceroy Los Cabos, a luxury family-friendly resort. It features an 18-hole golf course, multiple pools, and cabanas on a white sand beach. Guests can book sports massages at the spa or join beach fitness classes like Pilates and yoga.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • All inclusive
  • Hot Tub
  • Bar

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Premium bedding
Tempur-Pedic bed
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View | View from room

Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Premium bedding
Tempur-Pedic bed
  • 569 sq ft
  • Partial ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
  • 1604 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Resort View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Resort View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 1001 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Partial Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 1001 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Premium bedding
Tempur-Pedic bed
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Premium bedding
Tempur-Pedic bed
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Premium bedding
Tempur-Pedic bed
  • 570 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (with Butler Service)

Suite, 1 King Bed, Ocean View (with Butler Service) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Ocean View (with Butler Service)

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 1302 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 1302 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 1604 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Villa, 4 Bedrooms (Waterside with Nanny Bedroom) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 6633 sq ft
  • 4 bedrooms
  • Ocean view
  • Sleeps 10
  • 3 Double Beds and 3 King Beds

View all photos for Penthouse, 5 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Penthouse, 5 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 7500 sq ft
  • 5 bedrooms
  • Ocean view
  • Sleeps 10
  • 4 Queen Beds and 3 King Beds

View all photos for Room, 3 Bedrooms (Waterside Casita with Villa Host)

View from room

Room, 3 Bedrooms (Waterside Casita with Villa Host)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 3575 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Villa, 3 Bedrooms (Waterside)

Villa, 3 Bedrooms (Waterside) | View from room

Villa, 3 Bedrooms (Waterside)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 3574 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Double Beds

View all photos for Junior Suite (Relaxation Pool)

Junior Suite (Relaxation Pool) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite (Relaxation Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 1001 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Plunge Pool and Butler Service)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Ocean View (Plunge Pool and Butler Service)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 1001 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Resort View (Plunge Pool and Butler Service)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Resort View (Plunge Pool and Butler Service)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 1001 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Premium bedding
Tempur-Pedic bed
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 5 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Villa, 5 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 7235 sq ft
  • 5 bedrooms
  • Beach view
  • Sleeps 10
  • 4 Double Beds and 3 King Beds

View all photos for Suite, 2 Bedrooms, Ground Floor (Villa Host Service, Airport Transfer)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Ground Floor (Villa Host Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 2511 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 3 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 3 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 4724 sq ft
  • 3 bedrooms
  • Beach view
  • Sleeps 6
  • 2 King Beds and 2 Double Beds

View all photos for Penthouse, 1 Bedroom, Ocean View (Villa Host Service, Airport Transfer)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Penthouse, 1 Bedroom, Ocean View (Villa Host Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 4144 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 4 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 4 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 4488 sq ft
  • 4 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

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About the neighborhood

Map
Paseo Malecon San Jose Lote 8, Zona Hotelera, San José del Cabo, BCS, 23405

What's nearby

  • San Jose's Estuary and Bird Sanctuary - 1 min walk - 0.0 miles
  • Playa Hotelera - 7 min walk - 0.4 miles
  • Plaza Mega Comercial Mexicana - 9 min walk - 0.5 miles
  • Punta Sur Golf Course - 14 min walk - 0.8 miles
  • Costa Azul Beach - 3 min drive - 1.7 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪Zài - ‬6 min walk
  • ‪Café Solaris - ‬6 min walk
  • ‪Cielito Lindo Sky Bar - ‬2 min walk
  • ‪Coffee House - ‬6 min walk
  • ‪Awacate - ‬1 min walk

About this property

Viceroy Los Cabos

Luxury family-friendly resort near Costa Azul Beach
You can look forward to an adjacent golf course, a beach bar, and a poolside bar at Viceroy Los Cabos. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Treat yourself to a facial, a manicure/pedicure, or a sports massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include beach yoga. Free in-room WiFi is available to all guests, along with a rooftop terrace and a garden.
Other perks include:
  • 5 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Free extended parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • Supervised childcare (surcharge), a billiards/pool table, and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 186 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like furnished balconies and laptop-friendly workspaces.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Designer toiletries, showers, and hair dryers
  • 65-inch LED TVs with Netflix and premium channels
  • Wardrobes/closets, eco-friendly cleaning products, and free infant beds

All inclusive details

All-inclusive room rates at Viceroy Los Cabos are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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9.0 out of 10, Wonderful, 1,037 reviews
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Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 50 for adults and USD 20 to 50 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Awacate
  • Casero Restaurant
  • Nidito Beach/Poolside Bar
  • Nido
  • Otro Bar

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 64,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • 8 buildings
  • Beaux Arts architecture
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 200
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 200

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 30 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 13 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults, and USD 20 to 50 for children
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 200 (subject to availability)
  • Late check-out fee: USD 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property charges a USD 15 service fee per room service order.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Mar Adentro Cabos Hotel San Jose del Cabo
Mar Adentro Cabos Hotel
Mar Adentro Cabos San Jose del Cabo
Mar Adentro Cabos
Mar Adentro Cabos Los Cabos/San Jose Del Cabo
Viceroy Los Cabos Hotel San Jose del Cabo
Viceroy Los Cabos Hotel
Viceroy Los Cabos San Jose del Cabo

Frequently asked questions

Does Viceroy Los Cabos have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Viceroy Los Cabos?

As of Dec 14, 2025, prices found for a 1-night stay for 2 adults at Viceroy Los Cabos on Jan 4, 2026 start from $608.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viceroy Los Cabos pet-friendly?

Yes, Viceroy Los Cabos allows pets (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Extended parking is free at this property.

What time is check-in at Viceroy Los Cabos?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 200 (subject to availability).

What time is check-out at Viceroy Los Cabos?

Check-out is at noon. Late check-out is available for USD 200 (subject to availability).

Are there all-inclusive benefits at Viceroy Los Cabos?

Some rate plans available at this resort are all-inclusive.

Where is Viceroy Los Cabos located?

Located in Zona Hotelera, this beachfront resort is next to a golf course and within 1 mi (2 km) of Playa Hotelera and Costa Azul Beach. Punta Sur Golf Course and Plaza Mega Comercial Mexicana are also within 15 minutes.

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Viceroy Los Cabos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 762 out of 1004 reviews
Rating 8 - Good. 116 out of 1004 reviews
Rating 6 - Okay. 47 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vafa

Liked: Cleanliness, amenities, property conditions & facilities
The service was amazing
Stayed 6 nights in Nov 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Everything gives you a luxury experience, from clean room, amazing staff that pays attention to details, to great amenities, and to the amazing food that the restaurants are offering.
Stayed 3 nights in Nov 2025

10/10 Excellent

Viviana

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly, attentive, and helpful. Beautiful and well-maintained resort.
Stayed 3 nights in Nov 2025

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
All, amenities, staff, clean rooms, butler service
Stayed 7 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so beautiful! Staff was great and so was the food! Rooms are large and clean! Great location! Will be back soon!!
Stayed 6 nights in Oct 2025

8/10 Good

shirin

Liked: Cleanliness, amenities, property conditions & facilities
Keeping rooms clean, the staff are very helpful and nice
Stayed 4 nights in Oct 2025

10/10 Excellent

Dajonia

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean rooms, I love the robe being made available every night
Stayed 5 nights in Nov 2025

10/10 Excellent

Yiwen

Liked: Cleanliness, amenities, property conditions & facilities
We really love Viceroy. The design of the resort is amazing. It gave you a sense of peace. The hotel is very carefully about details, so it makes you feel very comfortable. It is very clean and spotless. The food at rooftop restaurant is great, steaks are perfect. The waiters are very nice and we had fun with them for two dinners. Thank you Viceroy!
Stayed 4 nights in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V er y beautiful property. Very attentive staff. Food options are the resort are about 5x more expensive than options a few blocks away.
Stayed 3 nights in Oct 2025

10/10 Excellent

Yarden

Liked: Cleanliness, property conditions & facilities
The room was comfortable, clean and pretty and the pool and views were stunning, but I think what made this vacation the most special was the room hosts that were assigned to us- Alexander and Mariana. They went the extra mile for us to make sure all our needs are being addressed. We had some miss communications with some stuffs in the hotel, but they immediately made sure to solve it and made us very comfortable and happy. The experience wouldn’t be the same without them.
Stayed 3 nights in Dec 2025

10/10 Excellent

Emelia D.

Liked: Cleanliness
Great all the time. Staff are amazing. All restaurants staff are amazing. Special thank u to Alexis.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing vacation.
Stayed 5 nights in Jul 2025

10/10 Excellent

Caleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a splurge vacation for us, and it was one we’ll never forget! We opted to do the all-inclusive as we brought our 8 and 11 year olds and it was beyond worthwhile. Every last detail is considered, the food is incredible, the facilities are beautiful, and the staff are exceptional. Manuel and Estefanía from Host Services were so attentive and readily available for anything we needed, restaurant and poolside staff were incredibly friendly and provided a true experience. There are too many to name, but Jesus, Juan, Oscar, and the hilarious duo Abraham and Carlos at Nido all created a magical week! It is tranquil, calming and gorgeous. We dream of going back!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Alexander R

Liked: Cleanliness, amenities, property conditions & facilities
Great place, great staff, great food
Stayed 5 nights in Jul 2025

10/10 Excellent

Sydney Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful and had everything we needed. Our room was perfect for our family of 4 with 2 queen beds, a kitchen, living area, 2 bathrooms, and a stunning view. The staff was also all so kind and helpful. We loved the staff and they made our experience even greater.
Stayed 3 nights in Jul 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff, service and dining. The best!!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Savion

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredible. The resort was stunning, and the food was delicious.
Stayed 4 nights in Jun 2025

8/10 Good

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good conditions. Nice food. Friendly staff great gym and spa
Stayed 5 nights in Jul 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great. Had a really good massage. Loved going to the pool, Alberto was the best waiter!!!, the room was a bit loud unfortunately. Wasn’t really able to sleep in due to the noise. But the resort itself is gorgeous as well as the amenities such as the pool. Really close to the town and the art walk was amazing!!! Ubers are easily accessible.
Stayed 10 nights in Sep 2025

10/10 Excellent

Karolien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort! Food and drinks were top notch and impeccable service all over!!
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man oh man. This was one of the best resort stays I've ever had. The service was impeccable, the architecture was beyond unique, food was superb, so many different activities in and around the property. Very clean rooms. I would 100% come back. I love it!
Stayed 4 nights in Sep 2025

10/10 Excellent

Vafa

Liked: Cleanliness, amenities, property conditions & facilities
Service was amazing
Stayed 6 nights in May 2025

10/10 Excellent

sandy

Liked: Cleanliness, amenities, property conditions & facilities
Delicious food and exquisite service
Stayed 3 nights in Jun 2025

10/10 Excellent

AAliya

Liked: Cleanliness, amenities, property conditions & facilities
The property and rooms were very clean. All the staff members were very friendly and accommodating. Alexis was my amazing host and he made the experience very special. The hotel looks exactly like the pictures. I would stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff food resort everything was perfect
Stayed 4 nights in Apr 2025