Louisa Vacations from $416

When I arrived, the man at the desk told me he couldn’t honor my reservation because “a pipe broke” and he had no other room. I had to go to another town and try to find a room at a different motel late in the day. He told me if I contacted Expedia and told them what happened he would return my money through them. Expedia contacted the motel and they REFUSED to give me back my money! Don’t book with this motel. They are unreliable and dishonest. Why is such a lousy establishment even listed with Expedia? Why can’t Expedia make this right?

The beds were comfortable, the issue we had was mold in the bathroom. The hotel had a humidifier set up.

This was my 2nd visit to Brush Creek Falls and just when I thought it couldn't get better , it did!! Be sire to ride the mountain coaster my husband loved it.

Updated room, clean, lots of breakfast choices.

Everything, from the exterior, to the lobby, to the room, was in dire need of maintenance. Refused to stay in first assigned room. All furniture surfaces were sticky, ridiculous amounts of hair on many surfaces, and peeling and torn furniture. I do appreciate Brianna, who provided us with another, cleaner room. It was my first stay at a Quality Inn, and it will be my last.