Crowne Plaza Hunter Valley, an IHG Hotel

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2 outdoor pools, open 6:30 AM to 8:00 PM, sun loungers
2 outdoor pools, open 6:30 AM to 8:00 PM, sun loungers
2 outdoor pools, open 6:30 AM to 8:00 PM, sun loungers
Terrace/patio

Overview of Crowne Plaza Hunter Valley, an IHG Hotel

Crowne Plaza Hunter Valley, an IHG Hotel

4.0 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
430 Wine Country Drive, Lovedale, NSW, 2325

Explore the area

  • Popular LocationHunter Valley Golf & Country Club1 min walk
  • Popular LocationPiggs Peake Winery15 min drive
  • Popular LocationPetersons Wines22 min drive
  • AirportNewcastle, NSW (NTL-Williamtown)49 min drive

Choose dates to view prices

About this area

Lovedale

Located in Lovedale, Crowne Plaza Hunter Valley, an IHG Hotel is in a rural area and near the airport. Hunter Valley Zoo is a popular area attraction and if an activity is on the agenda, Hunter Valley Golf & Country Club and Hope Estate are worth checking out. Ready for a night out? Consider Roche Estate. Discover the area's water adventures with swimming nearby, or enjoy the great outdoors with ecotours, horse riding, and hiking/biking trails.

What's nearby

  • Hunter Valley Golf & Country Club - 1 min walk
  • Hungerford Hill - 2 min drive
  • Hunter Valley Zoo - 5 min drive
  • Piggs Peake Winery - 15 min drive
  • Petersons Wines - 22 min drive

Getting around

  • Branxton Station - 15 min drive
  • Newcastle, NSW (NTL-Williamtown) - 49 min drive

Restaurants

  • Muse Restaurant - 3 min drive
  • Potters Brewery - 4 min drive
  • Oishii Japanese & Thai Restaurant - 6 min drive
  • The Cellar Restaurant - 6 min drive
  • Circa 1876 Restaurant - 6 min drive

About this property

Crowne Plaza Hunter Valley, an IHG Hotel

4-star family-friendly hotel near Hunter Valley Golf & Country Club
Along with an attached winery, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a golf course, free water park access, and a restaurant are onsite. Change of towels is available on request.
Crowne Plaza Hunter Valley, an IHG Hotel offers 414 accommodations with safes and hair dryers. 40-inch LED televisions come with digital channels and pay movies.

This Lovedale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a complimentary water park, 3 outdoor tennis courts, and a health club. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ubika Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days.

Languages spoken

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 0-39 for adults and AUD 0-19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Redsalt Restaurant
  • Lovedale Restaurant & Bar

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Art gallery
  • Basketball
  • Beach volleyball
  • Fitness center
  • Free water park access
  • Full-service spa
  • Playground
  • Public winery tours
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Winery attached

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Fence around the pool
  • Free cribs/infant beds
  • Free water park access
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12594 square feet of space)
  • Meeting rooms - 15

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Digital channels
  • Pay movies

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from May 2 2022 to May 27 2022 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 0 and AUD 39 for adults, AUD 0 and AUD 19.50 for children (approximately)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for full payment at time of check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 6:30 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hunter
Crowne Plaza Hunter Valley
Crowne Plaza Hunter Valley Hotel
Crowne Plaza Hunter Valley Hotel Lovedale
Crowne Plaza Hunter Valley Lovedale
Hunter Crowne Plaza
Hunter Valley Crowne Plaza
Crowne Plaza Hotel Lovedale
Crowne Plaza Hunter Valley Greater Newcastle/Lovedale
Crowne Plaza Lovedale

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 467 out of 981 reviews
5 - Excellent 48%
Rating 4 - Good. 322 out of 981 reviews
4 - Good 33%
Rating 3 - Okay. 109 out of 981 reviews
3 - Okay 11%
Rating 2 - Poor. 55 out of 981 reviews
2 - Poor 6%
Rating 1 - Terrible. 28 out of 981 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

1/5 Terrible

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We had to line up to have breakfast When we did get in the food was cold except the eggs that they made to order There was a dirty chair in the room We could not get a table at the nice restaurant so went to the bar area to eat. Ordered a share platter, when we asked staff for 2 plates we were told the chef could not spare 2. Extremely overpriced for what the room was. The bed was that hard and the pillows smelt and were soo soft. Very disappointed paid top dollar and it felt like we were in a bowling club 🙁
Stayed 2 nights in Mar 2022

1/5 Terrible

Stayed 1 night in Apr 2022

3/5 Okay

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are ok. I stayed in a villa and it was so far from the reception and restaurant/bar area. The bathroom door lock was broken and the sink tap malfunctioned and sprayed all over my top when I went to wash my hands. It was a very basic place to stay for the expensive price. Probably won’t stay there again.
Stayed 2 nights in Mar 2022

1/5 Terrible

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
From the bed being impossible to sleep on and asking to change the matress then to them giving me a pillow top that was to small , then sending someone who wasnt going to fit it and me having to help him do it and breakfast only being nice 1 out of the 3 days. Having our anniversary dinner Saturday night asking for a glass wine with main meal never to turn up then having a steak being cooked twice and both time being wrong. We had our waiter who was very nice trying to rectify the situation. Then having house keeping coming into the room at 8am while we were sleeping thinking we checked out , then telling the staff at the front desk they didnt seem to care .. then asking for the GM email giving me some generic email stayed there plenty of times will never go back
Stayed 3 nights in Mar 2022

5/5 Excellent

Stayed 2 nights in Mar 2022

2/5 Poor

Traveled with family
Liked: Staff & service
We booked a room leading onto the pool with two kids and found out on check in that it was an adults only pool which the kids could not use! Would of been nice to know before booking. I got food poisoning the first night at their restaurant and spent the whole time sick in bed. Then on check out someone had used our room number to charge over $280 worth from their red salt restaurant. Thankfully staff were very nice and believed we did not make the charge.
Stayed 2 nights in Mar 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly customer service
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here For my daughter’s 8th birthday. We were warmly greeted by lovely Emma at reception. The kids love this resort as it has a huge pool, waterpark, heated spa and arcade. It was convenient to order our meals via app and they bring it to you by poolside specially when you cant leave because you are minding the kids. We almost didnt have reason to leave our hotel as we were quite satisfied staying in.
Stayed 2 nights in Mar 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area and the golf course
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022