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Hotel City Lugano, Design & Hospitality

4.0 star property
Upscale hotel near Lake Lugano

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hotel City Lugano, Design & Hospitality

Front of property
Terrace/patio
Family Room, 2 seperate bedrooms | Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Shower, free toiletries, slippers, towels

Reviews

9.4

Exceptional

Popular amenities

  • Parking available
    Parking availableParking available
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast available
    Breakfast availableBreakfast available
  • Laundry
    LaundryLaundry
  • Pet friendly
    Pet friendlyPet friendly

Check-in time

3:30 PM

Check-out time

11:00 AM
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About the neighborhood

Map
Via G. Bagutti 4, Lugano, TI, 6900

What's nearby

  • Palazzo dei Congressi - 12 min walk
  • Via Nassa - 16 min walk
  • Lake Lugano - 19 min walk
  • Funicolare Monte Brè - Cassarate Station - 20 min walk
  • LAC Lugano Arte e Cultura - 4 min drive

Getting around

  • Lugano (QDL-Lugano Rail Station) - 17 min walk
  • Lugano Funicular Station - 18 min walk
  • Lugano (LUG-Agno) - 14 min drive

Restaurants

  • ‪Osteria La Pecora Nera - ‬4 min walk
  • ‪Ristorante Americano - ‬2 min walk
  • ‪Susmi E Sushi Rolls - ‬2 min walk
  • ‪Wong Ho - ‬3 min walk
  • ‪Bar Lando - ‬2 min walk

About this property

Hotel City Lugano, Design & Hospitality

Upscale hotel near Lake Lugano
Consider a stay at Hotel City Lugano, Design & Hospitality and take advantage of a terrace, a coffee shop/cafe, and laundry facilities. The on-site restaurant offers light fare. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • Luggage storage, concierge services, and a front-desk safe
  • An elevator, free newspapers, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel City Lugano, Design & Hospitality offer thoughtful touches such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Arabic, Danish, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 23 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 15 for children
  • Self parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel City Lugano Design Hospitality
Hotel Design Hospitality
City Lugano Design Hospitality
Design Hospitality
Hotel City Lugano, Design & Hospitality Hotel
Hotel City Lugano, Design & Hospitality Lugano
Hotel City Lugano, Design & Hospitality Hotel Lugano

Frequently asked questions

Is Hotel City Lugano, Design & Hospitality pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per day.

How much does it cost to stay at Hotel City Lugano, Design & Hospitality?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel City Lugano, Design & Hospitality on Aug 25, 2024 start from $213.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel City Lugano, Design & Hospitality?

Self parking is available for CHF 20 per day.

What time is check-in at Hotel City Lugano, Design & Hospitality?

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel City Lugano, Design & Hospitality?

Check-out is at 11:00 AM.

Where is Hotel City Lugano, Design & Hospitality located?

Located in Molino Nuovo, this hotel is within 1 mi (2 km) of University of Lugano and Lake Lugano. Parco Ciani and Palazzo dei Congressi are also within 15 minutes. Lugano Funicular Station is 18 minutes by foot and Lugano (QDL-Lugano Rail Station) is 17 minutes.

Hotel City Lugano, Design & Hospitality Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 298 out of 436 reviews" "
Rating 8 - Good. 120 out of 436 reviews" "
Rating 6 - Okay. 13 out of 436 reviews" "
Rating 4 - Poor. 2 out of 436 reviews" "
Rating 2 - Terrible. 3 out of 436 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald, Allen

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice room and very modern. I have the room was very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Ji

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 2 nights in Feb 2024

10/10 Excellent

Shauna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, easy walk to city centre and excellent service from the staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Manito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right in town. Easy bus stop. Wonderful breakfast. And charming, effusively welcoming older Crotian lady made us cappuccino every morning. Will not forget her.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amber-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay, was a comfortable AND SPACIOUS CLEAN ROOM.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. We’d prefer the toilet & shower to have its own room, not just hidden behind a curtain.
Stayed 2 nights in Oct 2022

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and modern. Great spacious rooms. It’s certainly not 4 stars, but we had a very pleasant stay. And shout out to Katia - she made us feel very special and welcome! It’s around 15 mins walk to the main areas, but a nice quiet hotel room. Which we appreciated. Definitely recommend!
Stayed 2 nights in Jul 2022

10/10 Excellent

Bradley

Stayed 2 nights in Jul 2022

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean Hotel
Nice clean hotel. Wonderful friendly staff. Great breakfast. 5 minute easy bus ride to center of Lugano. We enjoyed our stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
OK but nothing special
The stay was pleasant but it was definitely not a 4-star hotel. It was more like an upgraded ibis, friendly (except one manager looking guy at the reception) but basic service and super standard facilities & breakfast without any special charms. No complaints, but I would stay at a different hotel of the same star-rating next time which I stayed before in the area. Location was good.
Stayed 1 night in May 2022

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel that is in a nice, quiet location. It is walkable to the old city and lake (flat sidewalk, roughly 15 minutes). The staff were friendly.
Stayed 2 nights in Apr 2022

8/10 Good

Andrea

Liked: Cleanliness
The hotel was nice, but really didn’t look like a 4 star hotel.
Stayed 2 nights in Apr 2022

8/10 Good

Roger

Stayed 1 night in Mar 2022

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Abdrabuh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All services were excellent, room is modern ,clean and good furntied. staff was friendly
Stayed 3 nights in Nov 2021

10/10 Excellent

Jack, Leeds

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great breakfast service
Stayed 1 night in Oct 2021

10/10 Excellent

Manuel

Stayed 1 night in Oct 2021

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly staff and delicious breakfast. Location is good.
Stayed 1 night in Sep 2021

10/10 Excellent

Ida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, would come back
Friendly and professional yet down-to-earth staff. Katia at the breakfast service was one of a kind, someone you won't forget about. She was relaxed, charmy and "everywhere" at the same time - great hospitality! The hotel is 10 minutes from the lake, and it's fresh and clean. The only downside was the pillow which to me was too thick. All in all, very good stay!
Stayed 1 night in Sep 2021

2/10 Terrible

Kevin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
After check in, turned on the air conditioning unit beginning temperature of 22... After a few hours the temperature had climbed 22..23.. 24.. I had called and spoke with Sergio at the front desk, he had come up to take a look. The unit was indeed on and running full speed.. he simply turned to temperature request to 10 and assured that it will be fine in an hour or two.. it continued to climb 24.. 25.. and 26 by midnight.. I had opened the window to do the best I could to cool the room down, the best I could get it down by in the morning was 23/24. Was unable to sleep, was very uncomfortable and had better stays far out in the low country of Appenzell.. certainly not a city 4 star hotel where I booked the best room they had. Very unpleased, I spoke with Tatiana upon checkout and explained the situation once more. She issued a sincere apology, but was unable to do anything for me since we booked through Expedia. Looking for some assistance please, booking through this service has left me in a position of inconvenience.
Stayed 1 night in Sep 2021

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very nice hotel
Stayed 1 night in Aug 2021

8/10 Good

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Good hotel, but more targeted to business travelers. The room is great, bed is comfortable. Parking is underground, and the entrance is quite narrow, but its handy. Only remarks is the the bathroom is "inside", just a glass door to separate them which is not great
Stayed 3 nights in May 2021

10/10 Excellent

Inga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Won Joong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021