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Hotel City Lugano, Design & Hospitality

Photo gallery for Hotel City Lugano, Design & Hospitality

Modern Single Room | Minibar, in-room safe, desk, laptop workspace
Family Room, 2 seperate bedrooms | Minibar, in-room safe, desk, laptop workspace
Style Double Room | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Hotel City Lugano, Design & Hospitality

Hotel City Lugano, Design & Hospitality

4.5 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
Map
Via G. Bagutti 4, Lugano, TI, 6900

Explore the area

  • Popular LocationUniversity of Lugano5 min walk
  • Popular LocationLake Lugano13 min walk
  • Popular LocationSan Lorenzo Cathedral16 min walk
  • AirportLugano (LUG-Agno)16 min drive

Room options

About this area

Lugano

Located in Lugano, Hotel City Lugano, Design & Hospitality is in the city center. Swissminiatur and Schwimmbad Carona are local attractions and those in the mood for shopping can visit Via Nassa and FoxTown Factory Stores. Alprose Chocolate Factory and Splash and Spa are also worth visiting.
Visit our Lugano travel guideOpens in a new window
Map

What's nearby

  • University of Lugano - 5 min walk
  • Palazzo dei Congressi - 12 min walk
  • Lake Lugano - 13 min walk
  • Villa Ciani - 14 min walk
  • San Lorenzo Cathedral - 16 min walk

Getting around

  • Lugano (QDL-Lugano Rail Station) - 17 min walk
  • Lugano Funicular Station - 18 min walk
  • Lugano (LUG-Agno) - 15 min drive

Restaurants

  • Pizza Style - 2 min walk
  • Canvetto Luganese - 3 min walk
  • Wong Ho - 3 min walk
  • Hollywood - 3 min walk
  • Ristorante dell'Abbondanza - 4 min walk

About this property

Hotel City Lugano, Design & Hospitality

4.5-star luxury hotel in the business district
At Hotel City Lugano, Design & Hospitality, you can look forward to a terrace, a coffee shop/cafe, and laundry facilities. Be sure to enjoy light fare at the onsite restaurant. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • Free newspapers, a front desk safe, and luggage storage
  • An elevator and smoke-free premises
  • Guest reviews give top marks for the breakfast
Room features
All 48 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Arabic, Danish, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available for a fee: CHF 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower only
  • Slippers

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Similar properties

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Business friendly
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Hotel
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Air conditioned
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Guest rating 4.5+
Guest rating 4.5+
Free WiFi
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4 star
4 star

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from noon - 9:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 18 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CHF 18 per person (approximately)
  • Self parking fee: CHF 20.00 per day (in/out privileges)
  • Pet fee: CHF 18 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel City Lugano Design Hospitality
Hotel Design Hospitality
City Lugano Design Hospitality
Design Hospitality
Hotel City Lugano, Design & Hospitality Hotel
Hotel City Lugano, Design & Hospitality Lugano
Hotel City Lugano, Design & Hospitality Hotel Lugano

Frequently asked questions

Is Hotel City Lugano, Design & Hospitality pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 18 per pet, per day.

How much does it cost to stay at Hotel City Lugano, Design & Hospitality?

As of Feb 2, 2023, prices found for a 1-night stay for 2 adults at Hotel City Lugano, Design & Hospitality on Feb 5, 2023 start from $179.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel City Lugano, Design & Hospitality?

Self parking is available for CHF 20.00 per day.

What time is check-in at Hotel City Lugano, Design & Hospitality?

Check-in is from 3:00 PM - 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel City Lugano, Design & Hospitality?

Check-out is at 11 AM.

Where is Hotel City Lugano, Design & Hospitality located?

Located in the heart of Lugano, this luxury hotel is within a 10-minute walk of University of Lugano and BSí. Parco Ciani and Cantonal Art Museum are also within 15 minutes. Lugano Funicular Station is 18 minutes by foot and Lugano (QDL-Lugano Rail Station) is 17 minutes.

Can I cancel my reservation for free at Hotel City Lugano, Design & Hospitality and receive a full refund?

Yes, Hotel City Lugano, Design & Hospitality offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel City Lugano, Design & Hospitality cancellation policy on our site for more details about any exclusions or requirements.

Hotel City Lugano, Design & Hospitality Reviews

Hotel City Lugano, Design & Hospitality Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 270 out of 402 reviews" "
" "10 - Excellent 67%
Rating 8 - Good. 115 out of 402 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 12 out of 402 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 2 out of 402 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 3 out of 402 reviews" "
" "2 - Terrible 1%

9.5/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. We’d prefer the toilet & shower to have its own room, not just hidden behind a curtain.
Stayed 2 nights in Oct 2022

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and modern. Great spacious rooms. It’s certainly not 4 stars, but we had a very pleasant stay. And shout out to Katia - she made us feel very special and welcome! It’s around 15 mins walk to the main areas, but a nice quiet hotel room. Which we appreciated. Definitely recommend!
Stayed 2 nights in Jul 2022

10/10 Excellent

Bradley

Stayed 2 nights in Jul 2022

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean Hotel
Nice clean hotel. Wonderful friendly staff. Great breakfast. 5 minute easy bus ride to center of Lugano. We enjoyed our stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
OK but nothing special
The stay was pleasant but it was definitely not a 4-star hotel. It was more like an upgraded ibis, friendly (except one manager looking guy at the reception) but basic service and super standard facilities & breakfast without any special charms. No complaints, but I would stay at a different hotel of the same star-rating next time which I stayed before in the area. Location was good.
Stayed 1 night in May 2022

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel that is in a nice, quiet location. It is walkable to the old city and lake (flat sidewalk, roughly 15 minutes). The staff were friendly.
Stayed 2 nights in Apr 2022

8/10 Good

Andrea

Liked: Cleanliness
The hotel was nice, but really didn’t look like a 4 star hotel.
Stayed 2 nights in Apr 2022

8/10 Good

Roger

Stayed 1 night in Mar 2022

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021