Lugano City-Centre, a neighborhood in Lugano, is home to VISIONAPARTMENTS Lugano. Giancarlo and Danna Olgiati Collection and Gabriele and Anna Braglia Foundation are cultural highlights, and some of the area's attractions include LAC Lugano Arte e Cultura and Swissminiatur. Looking to enjoy an event or a game while in town? See what's going on at Pista La Resega, or consider a night out at Sci Club Cunardo. Visit our Lugano travel guide
Yes, pets are allowed at this property. There's a fee of CHF 10.50 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at VISIONAPARTMENTS Lugano?
As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at VISIONAPARTMENTS Lugano on Nov 9, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for CHF 12 per night.
What time is check-in at VISIONAPARTMENTS Lugano?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at VISIONAPARTMENTS Lugano?
Check-out is at 10:00 AM.
Where is VISIONAPARTMENTS Lugano located?
Located in Lugano City-Centre, this aparthotel is within a 5-minute walk of Parco Ciani and Lake Lugano. Villa Ciani and Palazzo dei Congressi are also within 5 minutes. Lugano Funicular Station is 15 minutes by foot and Lugano Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
VISIONAPARTMENTS Lugano Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Amenities
7.4
Property conditions & facilities
Rating 10 - Excellent. 31 out of 53 reviews
10 - Excellent
31
Rating 8 - Good. 11 out of 53 reviews
8 - Good
11
Rating 6 - Okay. 6 out of 53 reviews
6 - Okay
6
Rating 4 - Poor. 1 out of 53 reviews
4 - Poor
1
Rating 2 - Terrible. 4 out of 53 reviews
2 - Terrible
4
Reviews
Verified review
8/10 Good
Mike
Oct 14, 2026
Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
We were sent a code for the property via a WhatsApp chat and check in was very easy. It was a short walk from the train station and we could walk to the lake, funicular and olive grove walk so the location was excellent. The apartment was very compact so I would check the floor space before booking. There were no dishwasher tablets or coffee grounds for the machine but these can be bought downstairs. For a short stay it would be good to have at least one dishwasher tablet as most shops are closed on Sunday. There is a USB wall charger but this didn’t work, we used the WhatsApp to ask for advice on finding a local shop to buy Swiss phone chargers but never got a reply. The WhatsApp was updated with checkout details on our last day, so obviously not a two way communication.
Stayed 3 nights in Oct 2026
Verified review
10/10 Excellent
Joseph
Nov 4, 2025
Liked: Cleanliness, property conditions & facilities, communication
Great location. Well-maintained. Small and perfect for a solo traveler.
Stayed 4 nights in Oct 2025
Verified review
10/10 Excellent
Catherinea N Lee
Oct 4, 2025
Liked: Cleanliness, room comfort, communication
One of the cleanest places we’ve stayed. A very nice little apartment
Stayed 1 night in Oct 2025
Verified review
10/10 Excellent
Sivachandran
Dec 29, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is amazing. It has all the amenities required for a comfortable stay and the staff are very friendly. Highly recommend this place .
We really appreciated the ability to use the laundry room. We used it twice during our stay. The rooms were nice with a beautiful view from the balcony, but definitely could have been cleaner ahead of our check in.
Stayed 4 nights in Jun 2025
Verified review
6/10 Okay
Stanimir
Jan 5, 2026
Liked: Cleanliness
Disliked: Amenities, communication
No staff at Vision Apartments, which puts you at a loss in case of a problem.
Impossible to book the onsite parking in advance if you use rent-a-car.
Experienced difficult and slow contact with custoner care.
Impossible and absurd access to the underground parking. There were no clear information about the restrictions there /which we got just after we paid for it/ and no clear instructions for accessing the parking and all cars had a problem.
The second day we were blocked together with 2 other cars and their owners in the underground parking without the possibility to go out because the lift for the cars didn't function and Vision apartments customer care and the lift technician didn't help. So we had to leave our car and use and pay for Uber, travelling around Lugano all day. In the evening we could get our car and being afraid to leave it in the underground parking again, we left it at a different parking. Despite the fact that we paid for 2 days in the Vision Apartments underground parking, we used it only for 1 day, which made us incur additional expenses for Uber and another parking.
The apartment itself is actually a small room /nicely designed/ with a kitchenette and a small bathroom.
But there is no space to leave your suitcase, no bedside table, no hangers in the bathroom, no shelves in the bathroom and we had to leave all our toiletries on the bathroom floor.
Overall - design that catches the eye, but leaves you completely uncomfortable.
Location is excellent.
We left check-in a bit too late which came a faff as we were approaching the property on public transport. You need to check-in to obtain an entry code for the building and your room.
Our own fault - we should have read the instructions earlier and checked-in to get the code. All good in the end though - the apartment was immaculate, well sited for access across the city and we'd certainly recommend to others and would revisit.
Liked: Cleanliness, property conditions & facilities, communication
Perfect
Stayed 2 nights in Sep 2025
Verified review
2/10 Terrible
Dzmitry
Jan 14, 2026
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I’ve seen a rat in my room. Dirty, impolite. Rubbish is everywhere.
Stayed 1 night in Jan 2026
Verified review
10/10 Excellent
Ioannis
Oct 27, 2024
Liked: Cleanliness, room comfort, communication
Good in all. Very close to the center
Stayed 7 nights in Oct 2024
Verified review
2/10 Terrible
Connie
Sep 12, 2024
Disliked: Cleanliness, property conditions & facilities, communication
Property canceled on me the day of our booking. Seems like a scam to me. Thank god for modern technology and the ability to find a new hotel same day.
Stayed 5 nights in Sep 2024
Verified review
4/10 Poor
Geraldine
May 28, 2025
Liked: Cleanliness
Disliked: Communication
The lack of communication with the property was terrible. We received the incorrect code and we had 3 days of trying to communicate with the property to no avail. As a consequence when we arrived we were left on the street for 3 hour before getting a code to enter. A pity as the property was a good price fir the location but will never use again
Stayed 3 nights in May 2025
Verified review
2/10 Terrible
Nianzi
Sep 20, 2024
Disliked: Property conditions & facilities, communication
Numerous last minute cancellations only to then. confirm reservation . Poor communication, accommodation clearly not ready for occupation . Noisy Works on the accommdation ongoing at 7am,
No hot water on arrival, then in middle of stay, received an 8nvoice for payment despite this having been made 2 weeks prior
Stayed 4 nights in Sep 2024
Verified review
2/10 Terrible
Michael
Sep 20, 2024
Disliked: Cleanliness, amenities, room comfort, communication
As others have stated in their reviews this hotel is under construction and not finished. So be prepared for no parking, loud construction starting at 8am. Construction debris everywhere that my wife tripped on. When i called to ask for my pass code to get in the hotel the hotel representative was very rude, when i asked about parking he stated i was supposed to pay ahead of time, that wasn't an option. He suggested i pay the property manager, however there wasn't one when ask for the passcode to get in he said he would send it eventually then hung up on me.
Stay away at some point this hotel could be decent but the construction workers said it would be another three months before it is finished. We got fed up with the hotel and the noise and booked another location for our second night.
O atendimento foi incríveis! Começando no check-in com Nádia, o atendimento do Mathias formidável! A limpeza impecável! Nossa estadia foi excelente! Fora que o hotel está muito bem localizado!
Voltaremos um dia !
Agradecida por tudo!
Wir suchten eine Unterkunft mit Parkmöglichkeit. Leider erfuhren wir erst nach der Buchung, dass die Einfahrt der Tiefgarage lediglich 2 Meter breit ist. Nützte uns also überhaupt nichts.
Das Hotel ist jedoch sonst empfehlenswert. Sehr zentral gelegen. An Ablageflächen fehlt es. Aber für zwei Übernachtungen reicht es trotzdem aus. Wir würden wieder buchen.
Sehr sauberes Zimmer, Personal sehr freundlich und hilfsbereit. Küche gut ausgestattet. Migros und Coop etc. In ein paar Minuten erreichbar. Direkt in der City von Lugano in wenigen Minuten zu Fuss.