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"Lovely people."

"Nice room with balcony. A little far from center town but walkable."

"By far the best hotel on Lake Lugano. Amazing spa"

"It is above and beyond. Very high end. Great view, friendly staff, good breakfast. Nice grounds. Room has everything you need and more. Easy walk to promenade. "

"The internet good and breakfast amazing "

"Very cute hotel. Room had a full kitchenette! "

"A very good place to stay for a few days in Lugano, right in front of the beautiful lake and in the best area of the city for exploring on foot. The staff were extremely kind, and the room was very comfortable, except for the bathtub, whose base is curved rather than flat, making it somewhat unsafe in terms of maintaining balance."

"Poor breakfast service. At 9.45 the staff try to tell you which tables are available as they prepare for lunch!! Time to replace some of the old unhappy staff. Great location, but old building with only one elevator. "

"Excellent all round, super clean room, lots of choice at breakfast, excellent location by the lake."