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Luminous Hot Spring & Resort

4.0 star property
Family-friendly hotel with a sauna and massage/treatment rooms

Choose dates to view prices

Photo gallery for Luminous Hot Spring & Resort

Reception - Luminous Hot Spring & Resort (Luye)
Premium bedding, down comforters, pillowtop beds, in-room safe - Luminous Hot Spring & Resort (Luye)
Aromatherapy, 3 treatment rooms, massages - Luminous Hot Spring & Resort (Luye)
Front of property - evening/night - Luminous Hot Spring & Resort (Luye)
Aromatherapy, 3 treatment rooms, massages - Luminous Hot Spring & Resort (Luye)
Luminous Hot Spring & Resort offers a peaceful mountain getaway with gardens and recreational spaces for all ages. Rejuvenate in the sauna and steam room, or book aromatherapy and massage treatments. Stay connected with complimentary WiFi throughout the property.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • All inclusive
  • Breakfast available
  • Parking included
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Superior Double Room (HS)

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Double Room (HS)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (SS)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (SS)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 3 Twin Beds (T3)

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Standard Triple Room, 3 Twin Beds (T3)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room (DD)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Quadruple Room (DD)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Quadruple Room (TT)

Premium bedding, down comforters, pillowtop beds, in-room safe

Signature Quadruple Room (TT)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Elite Double Room, 2 Twin Beds (T2)

Premium bedding, down comforters, pillowtop beds, in-room safe

Elite Double Room, 2 Twin Beds (T2)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (SS-1)

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Standard Double Room (SS-1)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (SS-2)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (SS-2)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room (T4)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Quadruple Room (T4)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Triple Room (T3-1)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Triple Room (T3-1)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room (T3-2)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Triple Room (T3-2)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room (HS-1)

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Double Room (HS-1)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (HS-2)

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Double Room (HS-2)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 213 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Quadruple Room (TT-1)

Premium bedding, down comforters, pillowtop beds, in-room safe

Signature Quadruple Room (TT-1)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Signature Quadruple Room (TT-2)

Premium bedding, down comforters, pillowtop beds, in-room safe

Signature Quadruple Room (TT-2)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Elite Double Room (T2-1)

Premium bedding, down comforters, pillowtop beds, in-room safe

Elite Double Room (T2-1)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Elite Double Room (T2-2)

Premium bedding, down comforters, pillowtop beds, in-room safe

Elite Double Room (T2-2)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room (DD-1)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Quadruple Room (DD-1)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room (DD-2)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Quadruple Room (DD-2)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room (T4-1)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Quadruple Room (T4-1)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Quadruple Room (T4-2)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Quadruple Room (T4-2)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Loft (DS-LONG)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Loft (DS-LONG)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room (DS-PING)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Double Room (DS-PING)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Loft (DS-LONG-1)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Loft (DS-LONG-1)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Loft (DS-LONG-2)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Loft (DS-LONG-2)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room (DS-PING-1)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Double Room (DS-PING-1)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (DS-PING-2)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room (DS-PING-2)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Pillowtop bed
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Loft (PT-1)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
2 bedrooms
Down duvet
  • 712 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Deluxe Loft (PT-2)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
2 bedrooms
Down duvet
  • 712 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Deluxe Loft (PT)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
2 bedrooms
Down duvet
  • 712 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
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About the neighborhood

Map
200 Sec.1 Zhong-Hua Rd., Luye, Taitung County, 955

What's nearby

  • Lu Yeh High Land - 7 min drive - 2.8 miles
  • Taitung Railway Art Village - 29 min drive - 15.5 miles
  • Taitung Night Market - 29 min drive - 15.5 miles
  • Tiehuacun - 30 min drive - 15.7 miles
  • Fugang Fishery Harbor - 36 min drive - 19.7 miles

Getting around

  • Luye Station - 6 min drive
  • Taitung (TTT) - 25 min drive

Restaurants

  • ‪博雅齋自然茶園 - ‬2 min drive
  • ‪阿亮香雞排 - ‬2 min drive
  • ‪鹿野大骨麵 - ‬7 min drive
  • ‪老王coffee - ‬8 min drive
  • ‪田媽媽傅姐風味餐 - ‬8 min drive

About this property

Luminous Hot Spring & Resort

Upscale family-friendly hotel in the mountains
At Luminous Hot Spring & Resort, you can look forward to a terrace, a garden, and a playground. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or aromatherapy. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and hot springs on site
  • A roundtrip airport shuttle (surcharge), wedding services, and a banquet hall
Room features
All guestrooms at Luminous Hot Spring & Resort boast thoughtful touches such as premium bedding and pillow menus, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and deep soaking tubs
  • 42-inch flat-screen TVs with digital channels
  • Balconies, mini fridges, and coffee/tea makers

All inclusive details

All-inclusive room rates at Luminous Hot Spring & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenity

Taitung Chii Lih Resort

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 413 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM at scheduled times
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: TWD 605 for adults and TWD 440 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Hot springs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 605 for adults and TWD 440 for children
  • Airport shuttle fee: TWD 480 per person (roundtrip)
  • Airport shuttle fee per child: TWD 480.00 (roundtrip), (from 2 to 12 years old)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Property Registration Number 台東縣旅館第068號(變1)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Luminous Hot Spring
Luminous Hot Spring & Resort
Luminous Hot Spring & Resort Luye
Luminous Hot Spring Luye
Luminous Hot Spring Resort
Luminous Spring
Luminous Hot Spring Resort Luye
Luminous Hot Spring & Luye
Luminous Hot Spring & Resort Luye
Luminous Hot Spring & Resort Hotel
Luminous Hot Spring & Resort Hotel Luye

Frequently asked questions

Does Luminous Hot Spring & Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Luminous Hot Spring & Resort?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Luminous Hot Spring & Resort on Nov 3, 2025 start from $76.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Luminous Hot Spring & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Luminous Hot Spring & Resort?

Self parking is free at this property.

What time is check-in at Luminous Hot Spring & Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Luminous Hot Spring & Resort?

Check-out is at 11:00 AM.

Does Luminous Hot Spring & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9 AM–6:00 PM at scheduled times. A fee of TWD 480 per person applies.

Are there all-inclusive benefits at Luminous Hot Spring & Resort?

Some rate plans available at this hotel are all-inclusive.

Where is Luminous Hot Spring & Resort located?

This family-friendly Luye hotel is located in the mountains, 3 mi (4.9 km) from Lu Yeh High Land, and within 9 mi (15 km) of Xiazhongli and Xiaohuangshan. Dulan Mountain and Luanshan Forest Culture Museum are also within 9 mi (15 km).

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Reviews

Luminous Hot Spring & Resort Reviews

7.6

Good

7.6

Cleanliness

7.0

Location

7.4

Staff & service

8.2

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 64 out of 271 reviews
Rating 8 - Good. 112 out of 271 reviews
Rating 6 - Okay. 56 out of 271 reviews
Rating 4 - Poor. 31 out of 271 reviews
Rating 2 - Terrible. 8 out of 271 reviews

Reviews

8/10 Good

HSIANG LING

Liked: Cleanliness, staff & service
飯店有提供ㄧ泊5食服務，讓你從入住到退房都不會餓肚子！飯店有點年紀了，所以有些設備看起來都舊舊的，位在鹿野高臺附近，所以大部份的人都是去看熱氣球才選擇入住，建議平常可以在館內多辦一些活動，吸引客人
Stayed 1 night in Jul 2025

6/10 Okay

Jhuying

Liked: Cleanliness
對於主打溫泉的飯店，溫泉池卻不太乾淨，入住前與飯店人員溝通更換房型問題，跟當天給的答案有出入，反應了沒任何解釋及補救，辦理入住被怠慢，且給了一直有冷氣不冷問題的房間，中間處理是換房，浪費旅客時間，並沒任何解釋或致歉，房間打掃的很乾淨，房內就有溫泉彌補了大眾池的不足，腳踏車的管理員人非常友善親切，有來回接駁車可以使用，這部分十分貼心，大致上不推薦，過程中的危機處理方式需改進
Stayed 1 night in Jun 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推薦給愛泡溫泉的你

房間很大，可以泡溫泉，住起來非常舒適。
Stayed 1 night in May 2025

6/10 Okay

MEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

環境清幽，服務貼心值得再訪

環境清幽、房間整潔，服務人員親切有禮，是放鬆身心的不錯選擇。 融合自然與文化，溫泉舒適、餐點有特色，每次入住都感到療癒
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
有提供輪椅 住宿環境幽靜 服務人員態度佳 但房間清掃多少有灰塵 但至少棉被乾淨 可以看出飯店的年代感
Stayed 1 night in Apr 2025

8/10 Good

Yueh Yang

Liked: Staff & service, property conditions & facilities, room comfort

房間湯池要改進

老牌酒店，房間湯池稍嫌老舊不乾淨，但整體還是舒適的
Stayed 1 night in Mar 2025

6/10 Okay

FENG HSU

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

未超過退房時間被開起房門

退房時間是12點，在11點多的時候清潔人員就開啟我們的房門，有傻住，清潔人員說以為已經退房，還好當時我們都有穿衣服。雖然打掃人員有道歉，但是感覺SOP上出現了大問題。
Stayed 1 night in Apr 2025

2/10 Terrible

Wan Jung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

沒有一項好

設備老舊，整體環境髒，服務慢又不貼心，沒有一項好的值得推薦
Stayed 1 night in Mar 2025

6/10 Okay

yung chi

Disliked: Cleanliness

oh

房間很舊，而且服務沒有很到位。
Stayed 1 night in Jan 2025

8/10 Good

sakiko

Liked: Cleanliness, staff & service
自然の中にあり、台湾温泉に入れます。今回は、最初は金庫が使えなかった。大まかには施設のメンテナンスが行き届いていないが、気にしないことです。レストランはなかなか美味しいです。
Stayed 3 nights in Dec 2024

8/10 Good

Shang Wen

Liked: Staff & service, property conditions & facilities, room comfort

整理住宿體驗不錯

來鹿野看熱氣球 飯店地點距離會場非常近 櫃台及接待人員非常客氣態度非常好 客房也非常大非常舒適, 早餐也非常豐富, 週邊設備也齊全 唯獨浴室沒有清潔乾淨, 剛入住浴室排水口還有沒清乾淨的頭髮, 整體住宿體驗來說是不錯, 還會二訪
Stayed 1 night in Aug 2024

10/10 Excellent

Chih-Hsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間還不錯，溫泉很舒服，但隔音不是很好
Stayed 1 night in May 2024

6/10 Okay

Anna

Liked: Property conditions & facilities, room comfort
本來是看到網路上介紹有花旗木盛開和晚上的音樂會，但是好像資訊有誤。不過戶外溫泉泳池🏊‍♀️非常舒服 ，讓人有意外的驚喜。這就是旅行吧！
Stayed 2 nights in Apr 2024

8/10 Good

Sakiko

Liked: Cleanliness, staff & service, amenities
台湾風の温泉は気持ちよく、田舎でのんびりできます。 お部屋はきれいですが、ウォシュレットがなかったりこわれていたりタオルがなかったり、といろいろ事件はありましたが、フロントの方に伝えれば、ゆっくりでも必ず要望を満たしてくれます。食事もおいしく、係の方も親切で、台湾の人の温かさを感じられます。
Stayed 2 nights in Jan 2024

10/10 Excellent

PEI HSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

下次還會回訪！

房間環境很好，整體環境清幽 早餐檯上基本沒了就會補👍
Stayed 1 night in Dec 2023

4/10 Poor

Ching Ping

Disliked: Staff & service

浴室無隱私

淋浴間走出來直接是無任何遮蔽的落地窗玻璃，隱私甚差
Stayed 1 night in Sep 2022

6/10 Okay

LIANG DA

Liked: Staff & service

房內可以泡湯

中規中矩的老飯店 房內可以泡湯 但是只提供紙杯有點掉漆
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

霉味很重，清潔有待加強

清潔得不徹底，房間霉味很重，棉被都是霉味很不舒服
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦鹿鳴 老闆人超好！
Stayed 1 night in Jan 2022

4/10 Poor

HENGCHENG

Disliked: Cleanliness, room comfort
老舊粗糙，公共浴場更破舊 可以重新裝潢了，房間舒適度很不ok 二天菜色都一樣
Stayed 2 nights in Jan 2022

6/10 Okay

Nelly

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

清潔待加強

此次住和室房 榻榻米有凹陷沒有修復， 乾淨度尚待加強 ， 部分角落有灰塵， 溫泉尚可，但剛開始水沒有到很熱 櫃台說從溫泉源地接過來沒有再加熱 所以有時候會比較不熱 櫃臺Check in給鑰匙 沒太多介紹館內設施 因為是寵物友善飯店， 客房外走道極髒， 感覺都是寵物留下的痕跡
Stayed 1 night in Dec 2021

8/10 Good

SHU-YUAN

Liked: Cleanliness, property conditions & facilities, room comfort

沒有熱溫泉可以泡

整體住宿的情況不錯，但是有兩項覺得真的是要再加強：我們訂了兩間，都有一樣的問題 1. 說是溫泉飯店，但是要在浴室泡溫泉池的時候，熱水出水的部分很小，水又不熱，本來滿心期待想要泡溫泉，後來因為水太小又冷，所以就沒有泡了 希望你們服務品質還需要再提升一點
Stayed 1 night in Dec 2021

10/10 Excellent

SHU-YUAN

Liked: Cleanliness, property conditions & facilities, room comfort

入住心得

整體住宿的情況不錯，但是有兩項覺得真的是要再加強： 1. 早上8點多與櫃檯服務人員要了一件浴巾，說要幫忙送來房間，直到了我退房了還沒有拿給我... 2. 說是溫泉飯店，但是要在浴室泡溫泉池的時候，熱水出水的部分很小，水又不熱，本來滿心期待想要泡溫泉，後來因為水太小又冷，所以就沒有泡了 希望你們服務品質還需要再提升一點
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness
房內太老舊
Stayed 1 night in Dec 2021