5/5 Excellent
Winnie
11 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Its safe, convenient location is perfect, in the midst of the historic district where tourists can walk to many sites and have dozens of good shops, restaurants, and cafes at hand. It's also great for researchers and business people, who have easy access to the whole city. Despite its central, lively location the hotel is completely quiet--no street noise despite many restaurant and cafe terraces nearby, frequented mostly by young people. Breakfast is the only meal served in-house, and the rooms aren't serviced unless you ask, presumably because it's an "apart-hotel" where guests are expected to fend for themselves. My only reservation is that the first room I booked, a deluxe one where I stayed for 3 nights, had a very hard, tufted mattress. I left Lyon and came back a few days later to a standard room with a much more comfortable bed. There was almost no difference between the standard and deluxe rooms except that the latter looked onto a drab city courtyard rather than the street, and had a Nespresso-style coffee maker (with only two non-brand-name coffee capsules supplied) rather than a standard coffee maker and no coffee at all. The hotel's self-service laundry is clean and practical. Between stays in Lyon (I was away for only 3 days), I was able to leave my large, heavy suitcase in the hotel storage locker free of charge. Staff were very friendly and helpful. I'd gladly stay here again.
Stayed 3 nights in Mar 2020