ibis Mackay

Property class: 4

Choose dates to view prices

Consider a stay at ibis Mackay and take advantage of a terrace, a coffee shop/cafe, and a garden. The on-site Modern European cuisine restaurant, TurBARlence, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, kitchenette, and a TV.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a chair, a wardrobe, and a television.

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(48 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, and a wardrobe.

Superior Room, 1 Queen Bed

  • 187 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a wardrobe, and a large window.

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible (Accessible)

A hotel room with a bed, a TV, a desk with a chair, a closet, and a shower area.

Room, 1 Queen Bed, Accessible (Accessible)

  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

Superior Room, 1 King Bed (High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
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About the neighborhood

South Mackay, a neighborhood in Mackay with good airport proximity, is home to ibis Mackay. Artspace Mackay and Greenmount Homestead are cultural highlights, and some of the area's activities can be experienced at Mackay Leisure Centre and Black Springs Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Mackay Basketball Stadium or BB Print Stadium. Visit our Mackay travel guide
Map
Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740

What's nearby

  • Mackay Regional Botanic Gardens
    5 min drive - 2.6 miles
  • Harrup Park
    6 min drive - 3.0 miles
  • BB Print Stadium
    6 min drive - 3.0 miles
  • Mackay Leisure Centre
    6 min drive - 3.2 miles
  • Great Barrier Reef Arena
    6 min drive - 3.2 miles

Getting around

  • Mackay Station
    4 min drive
  • Mackay, QLD (MKY)
    3 min drive

Restaurants

  • McDonald's
    6 min drive
  • KFC
    6 min drive
  • McDonald's
    7 min drive
  • BP
    8 min drive
  • The Cheesecake Shop Mackay
    8 min drive

About this property

ibis Mackay

  • Upscale hotel located in South Mackay
  • At ibis Mackay, you can look forward to a terrace, a coffee shop/cafe, and a garden. The on-site Modern European cuisine restaurant, TurBARlence, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), tour/ticket assistance, and 1 meeting room
    • A water dispenser, a 24-hour front desk, and luggage storage
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 152 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • LED TVs with cable channels
    • Wardrobes/closets, refrigerators, and electric kettles

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Ecotourism Australia Sustainable Tourism. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does ibis Mackay have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ibis Mackay?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at ibis Mackay on Oct 30, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ibis Mackay pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at ibis Mackay?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at ibis Mackay?

Check-out is at 10 AM. Late check-out is available for AUD 60 (subject to availability).

Where is ibis Mackay located?

Located in South Mackay, this hotel is within 3 mi (5 km) of Bakers Creek Conservation Park, Mackay Basketball Stadium, and BB Print Stadium. Harrup Park and Great Barrier Reef Arena are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Mackay Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 339 out of 615 reviews
Rating 8 - Good. 188 out of 615 reviews
Rating 6 - Okay. 48 out of 615 reviews
Rating 4 - Poor. 25 out of 615 reviews
Rating 2 - Terrible. 15 out of 615 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean ,right beside airport and staff were so helpful! Good restsurant that did room delivery!all you need after a long day travelling!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location, good facilities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay for a night while in transit. Handy location next to airport terminal. Deep fryer was out of action so restaurant had limited options. Would stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked this property I didn't look at the location well besides the name of the Hotel Group and City. In the end the location was perfect for what we needed, easy to find and had everything we needed. The restaurant on site was extremely handy also.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Well kept rooms.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location nice breakfast!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Good facilities and restaurant
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amenities
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and easy access from Mackay airport. Clean, modern, quiet and comfortable rooms. Nice dining and bar area.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
the room was clean and the staff were exemplary
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous and the hotel was clean and cool.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Room was spotless, no noise from other guests or outside of the hotel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and suited my needs perfectly.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stay right at the airport for those early departures or late arrivals. Very clean comfortable room and bar and restaurant are great
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and the room was very comfortable and clean.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was clean.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Thankyou for our awesome stay ,your team was amazing with your hospitality and our meals where done to Perfection.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to the airport
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable stay

Perfect spot for a 1 night stay before an early flight. Perfectly clean and comfortable and a great meal.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressive Deluxe Queen was great Also had a good meal in the restaurant
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Only there for one night but loved it nice room had a great meal and beer what more do you want
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very reliable comfortable and quiet rooms.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Comfy bed, wonderful sleep

Bed was super comfortable, room was dark, service was great. Would stay again .
Stayed 1 night in Nov 2024