Mackay Regional Vacations & Trips from $1,052

Pool was great Having a high edge bath for the shower not good as made it difficult to get in and out with potential slipping issues for older guests

From check-in to departure and location it was all excellent

Our stay was just ok. The trash was still full and in the kitchen from the previous guest, there were dead roaches, there were dirty popsicle sticks by the pool. The coffee machine didn’t work either. A staff member did drop a different one by after I let them know. We also had the doorbell ring at 2am and wake everyone in the house… apparently this is common when the batteries run low? Seems like they should be routinely changed to prevent that from occurring. None of these issues are big, but combined are quite a few blunders considering we paid top dollar to stay here.

Had a fantastic trip here. Facilities were excellent, however the hotel was looking a little dirty and tired. Considering the price per night, and the extremely high prices for all the food and beverages, I would have thought this would have been a bit more up to scratch. Most of the staff were very friendly.