Western Hotel - Madinat Zayed

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Western Hotel - Madinat Zayed

Western Hotel - Madinat Zayed

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Madiant Zayed, Madinat Zayed, Abu Dhabi, 28465

Explore the area

  • Popular LocationMadinat Zayed City Mall20 min drive
  • Popular LocationMezair'ah Fort38 min drive
  • Popular LocationFort Liwa52 min drive

Choose dates to view prices

About this area

Madinat Zayed

Western Hotel - Madinat Zayed is located in Madinat Zayed. Local points of interest include Madinat Zayed City Mall.

What's nearby

  • Madinat Zayed City Mall - 20 min drive
  • Mezair'ah Fort - 38 min drive
  • Fort Liwa - 52 min drive

Restaurants

  • Cinnamon — 1 min walk
  • Chutney — 1 min walk

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 93 min drive

About this property

Western Hotel - Madinat Zayed

4-star hotel
Western Hotel - Madinat Zayed provides amenities like free WiFi and a roundtrip airport shuttle. Treat yourself to a massage or other spa services. Enjoy international cuisine and more at the two onsite restaurants. Enjoy the health club, as well as activities like horseback riding.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking, valet parking, and extended parking
  • Breakfast (surcharge), a free area shuttle, and a pool
  • A 24-hour front desk, express check-in, and a picnic area
Room features
All 105 rooms include comforts such as fireplaces and premium bedding, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with grab bars near toilets and bathroom emergency pull cords
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Bureau Veritas (3rd party expert - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured extended parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: AED 65 per person
  • 2 restaurants and 2 coffee shops
  • 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Horse riding/rentals
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Russian
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Fireplace
  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Restaurant dining guide
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding
Rollaway/extra beds are available for AED 125.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: AED 65 per person (approximately)
  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Rollaway bed fee: AED 125.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8 AM to 9 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 6 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Western Hotel Madinat Zayed
Madinat Zayed Madinat Zayed
Western Hotel - Madinat Zayed Hotel
Western Hotel - Madinat Zayed Madinat Zayed
Western Hotel - Madinat Zayed Hotel Madinat Zayed

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 22 out of 40 reviews
5 - Excellent 55%
Rating 4 - Good. 11 out of 40 reviews
4 - Good 28%
Rating 3 - Okay. 5 out of 40 reviews
3 - Okay 13%
Rating 2 - Poor. 1 out of 40 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 40 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.1/5

Staff & service

4.2/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peace of mind and excellent for relaxing
Stayed 1 night in Nov 2020

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Sep 2020

2/5 Poor

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Over priced and rude staff. For example, I requested for to checkout at 1 PM instead of normal 12:00 and the guy at the front desk very rudely said “ NO”. So I gave him a favor to leave at 7:00AM 5 hours early so they will get sufficient time to makeup the room. They definitely need to trained the staff specially the Asian staff. To be honest I would rather prefer to stay in other hotel even though it’s far from office.
Stayed 3 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Pleasant hotel, if not isolated but this is expected from this location. Relaxing hotel with good amenities and very clean. Good location if working in one of the nearby sites and saves the longer drive from AD Also a dry hotel.
Stayed 2 nights in Jan 2019