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Iberostar Heritage Grand Amazon

Photo gallery for Iberostar Heritage Grand Amazon

Featured Image
Fishing
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers

Overview of Iberostar Heritage Grand Amazon

Iberostar Heritage Grand Amazon

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Rua Márquez de Santa Cruz 069, Porto de Manaus, Manaus

Explore the area

  • Popular LocationPort of Manaus2 min walk
  • Popular LocationTeatro Amazonas12 min walk
  • Popular LocationPonta Negra Beach34 min drive
  • AirportManaus (MAO-Eduardo Gomes Intl.)38 min drive

Choose dates to view prices

About this area

Manaus

Located in Manaus, Iberostar Heritage Grand Amazon is on a river. Adolpho Lisboa Municipal Market and Manauara Shopping are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Saudade Park and Bosque da Ciencia. Looking to enjoy an event or a game while in town? See what's happening at Vivaldo Lima Stadium or Amazon Arena. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Gebes Medeiros Theater - 1 min walk
  • Municipal Clock - 2 min walk
  • Port of Manaus - 2 min walk
  • Teatro Amazonas - 12 min walk
  • Ponta Negra Beach - 34 min drive

Getting around

  • Manaus (MAO-Eduardo Gomes Intl.) - 38 min drive

Restaurants

  • Kuarup — 1 min walk
  • Grill — 1 min walk
  • Restaurante Chinês — 7 min walk
  • Casa da Pamonha — 9 min walk
  • Calçada Alta — 10 min walk

About this property

Iberostar Heritage Grand Amazon

All-inclusive Manaus cruise ship in Manaus Centro with 2 restaurants
This cruise ship features 2 restaurants, an outdoor pool, and a nightclub. Buffet breakfast is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 75 rooms offer balconies, minibars, and TVs with satellite channels. Other amenities available to guests include DVD players, room service, and premium bedding.
Iberostar Heritage Grand Amazon offers 75 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Beds feature premium bedding. Satellite television is provided.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

All inclusive details

This cruise ship is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 5:30 AM–11 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Boat tours
  • Ecotours
  • Fishing
  • Nightclub
  • Outdoor pool
  • Shopping
  • Spa services
  • Spa tub

Conveniences

  • Elevator
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Conference center (3143 square feet of space)
  • Meeting room

Outdoors

  • Nature reserve
  • Pool sun loungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • DVD player
  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This cruise ship only allows check-in and check-out on Monday and Friday, depending on the length of stay. Guests staying 3 nights check in on Friday; 4-night and 7-night stays check in on Monday.

Renovations and closures

The property is closed during March, April, and May.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 8 and younger are not allowed at this property; All guests older than 8 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: BRL 20 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Children 8 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Iberostar Grand Amazon All Inclusive House Boat Manaus
Iberostar Grand Amazon All Inclusive House Boat
Iberostar Grand Amazon All Inclusive Manaus
Iberostar Grand Amazon All Inclusive
Iberostar Grand Amazon All Inclusive Houseboat Manaus
Iberostar Grand Amazon All Inclusive Houseboat
Iberostar Grand Amazon All Inclusive Boat
Iberostar Grand Amazon All Inclusive Manaus
Iberostar Grand Amazon All Inclusive
Manaus Iberostar Grand Amazon - All Inclusive Cruise
Iberostar Grand Amazon - All Inclusive Manaus
Iberostar Grand Amazon All Inclusive Boat Manaus
Cruise Iberostar Grand Amazon - All Inclusive Manaus
Cruise Iberostar Grand Amazon - All Inclusive
Iberostar Amazon Inclusive
Iberostar Heritage Amazon
Iberostar Heritage Grand Amazon Cruise
Iberostar Heritage Grand Amazon Manaus
Iberostar Heritage Grand Amazon Cruise Manaus
Iberostar Heritage Grand Amazon All Inlcusive
Iberostar Heritage Grand Amazon All Inclusive

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 3 out of 5 reviews
5 - Excellent 60%
Rating 4 - Good. 1 out of 5 reviews
4 - Good 20%
Rating 3 - Okay. 1 out of 5 reviews
3 - Okay 20%
Rating 2 - Poor. 0 out of 5 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 5 reviews
1 - Terrible 0%

4.7/5

Cleanliness

5.0/5

Staff & service

4.3/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinária
Stayed 3 nights in Mar 2020

3/5 Okay

Stayed 3 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service
Ótimo, poderia ser melhor
Na entrada de passageiros do porto de Manaus não encontrei nenhum receptivo apenas carregadores de malas (com camisetas do sindicato dos portuários) que oferecem seus carrinhos para transporte das nossas malas em troca de uma propina o que eu acabei pagando pela falta de informações da operadora do navio. No último dia é sugerido pelo apresentador da programação das atividades do dia o pagamento de R$ 72,00 por dia por cabine como gorjeta aos funcionários do navio o que paguei com satisfação pois todos prestam um ótimo serviço.
Stayed 7 nights in Jun 2017