Beautiful and modern hotel, close to the Medina
Posted Aug 19, 2016
We stayed for a week at this hotel and our welcome was very warm. We were greeted with a cocktail and shown to our rooms.
Some of the staff were not overly friendly and helpful, i.e. not approaching you at breakfast to ask if you would like tea/coffee unless you ask them. Also they didn't ever say what was on the menu for breakfast so you see others having crepes, omelettes etc and then you work out that you can order this! Service is always very very slow but the food is good when it arrives!
Many of the staff were very friendly and smiley and spoke great English. You'll do well if you speak some French outside of the hotel for taxis, but pointing to a map will do!
There are no irons in the rooms and so you have to ask for it. They will come and take it back if someone else needs it! They once did this at midnight - knocked on the door for it while we were sleeping! I was obviously livid and complained the next day and they were apologetic but seemed to think it was okay to have only one iron!
Don't be too put off by the haggling - it's part of the culture so don't let it upset you!
Don't be taken in by 'guides' (young lads with nothing better to do) who will want to show you the way and then ask for a ridiculous amount of money at the end. Ignore them and approach someone who is not touting for business, or this could end in an unpleasant situation.
Beware of the taxi drivers taking you to places for a guided tour - you are expected to buy something - not good!