Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Manchester, UK

Beautiful and modern hotel, close to the Medina

Posted Aug 19, 2016
Pros: Three pools, lots of areas to relax. Near to the mall which is really handy for water and shopping. Wifi is good. Many staff are friendly.
Cons: Better/more vegetarian options in the restaurant. We could only eat pasta and chips.
Location: A 5-10 min tax ride away from the medina. It should cost 25D for a small cab, 50 for a big one but get this from the supermarket so you're not charged
We stayed for a week at this hotel and our welcome was very warm. We were greeted with a cocktail and shown to our rooms. Some of the staff were not overly friendly and helpful, i.e. not approaching you at breakfast to ask if you would like tea/coffee unless you ask them. Also they didn't ever say what was on the menu for breakfast so you see others having crepes, omelettes etc and then you work out that you can order this! Service is always very very slow but the food is good when it arrives! Many of the staff were very friendly and smiley and spoke great English. You'll do well if you speak some French outside of the hotel for taxis, but pointing to a map will do! There are no irons in the rooms and so you have to ask for it. They will come and take it back if someone else needs it! They once did this at midnight - knocked on the door for it while we were sleeping! I was obviously livid and complained the next day and they were apologetic but seemed to think it was okay to have only one iron! Don't be too put off by the haggling - it's part of the culture so don't let it upset you! Don't be taken in by 'guides' (young lads with nothing better to do) who will want to show you the way and then ask for a ridiculous amount of money at the end. Ignore them and approach someone who is not touting for business, or this could end in an unpleasant situation. Beware of the taxi drivers taking you to places for a guided tour - you are expected to buy something - not good!
5 out of 5
by A verified traveler from manchester

Luxury hotel in good location

Posted Aug 14, 2016
Great hotel, fairly quiet. 3 pools with entirely different atmospheres- basement indoor pool is part if the relaxing spa. Ground floor pool with several loungers and lots of shade. 1st floor pool, dance music and great cocktails.
4 out of 5
by A verified traveler from paris

6 jours de repos

Posted Jun 19, 2016
Nous sommes partis avec mon amie pour 6 jours de repos dans cet hôtel magnifique car quasiment neuf ! Trés bien situé a 10 min de l'aeroport et 10 min maximum de la medina. Je recommande pour un séjour reposant !
5 out of 5
by Mehdi from Dubai

Un court séjour à refaire

Posted May 23, 2016 on Hotels
Pour une visite rapide d'un client à marrakech , j étais agréablement accueillit par le personnel , la chambre d'hôtel est sublime et très spacieuse . Et enfin la piscine de l hôtel est tout simplement magnifique .
4 out of 5
by A verified traveler from Kent

Boutique hotel in a great location

Posted May 3, 2016
Pros: In a good location and the roof top bar and pool are very relaxing.
Cons: The service. Staff are pleasant but not very attentive. There were a couple of times when we had no service despite waiting for nearly an hour.
Location: Very close to the town centre.
The hotel is beautiful and the staff are very welcoming. The hotel is only 4 years old and just needs a few bits of minor maintenance throughout. The only real negative was that sometimes the service from staff was slow to non-existent but would happily stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 16, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 8, 2016 on Hotels
5 out of 5
by Deborah from London. U.K


Posted Jan 31, 2016 on Hotels
It was amazing! The staff were excellent! The hotel was better than expected! The cocktails were amazing! There's nothing to fault this hotel!
4 out of 5
by A verified traveler

Posted Nov 25, 2015
Cons: Idromassaggio della piscina in SPA. Uccellini che fanno compagnia durante la colazione.
Location: Posizione ottimale, non lontana dal centro ma fuori dal caos della medina
Struttura accogliente, personale molto gentile, piscine fantastiche, non lontano dal centro ma fuori dalla confusione della medina.
5 out of 5
by ANISSA from Paris

Posted Sep 21, 2015 on Hotels
Séjour en solo pour la 3 eme fois dans cet hôtel à Marrakech jamais déçu. Un personnel aux petits soins et accueillant les chambres sont toujours très propres et très jolies