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El Fenn

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Luxury
4.5 star property
9.6

Exceptional

Property near Jemaa el-Fnaa

You can look forward to free continental breakfast, a rooftop terrace, and an art gallery on site at El Fenn. Treat yourself to a body treatment, a massage, or a facial at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to designer stores on site and a garden, guests can connect to free WiFi in public areas.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for MAD 150.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 5.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: MAD 5.50 per person, per night
  • Service fee: 7.5 percent

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MAD 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 16749

Frequently asked questions

Does El Fenn have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at El Fenn?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at El Fenn on Jun 1, 2026 start from $733, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Fenn pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Valet parking is available for a fee.

What time is check-in at El Fenn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at El Fenn?

Check-out is at noon.

Does El Fenn provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Fenn located?

Located in Medina, this spa property is within a 10-minute walk of Dar el Bacha Palace and Jemaa el-Fnaa. Artisanal Craft Center Marrakech and Cyber Park are also within 5 minutes.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 124 out of 153 reviews
Rating 8 - Good. 19 out of 153 reviews
Rating 6 - Okay. 7 out of 153 reviews
Rating 4 - Poor. 1 out of 153 reviews
Rating 2 - Terrible. 2 out of 153 reviews

Reviews

Verified

10/10 Excellent

petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, beautiful rooms, delicious food. A real home away from home experience!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Anthony Gin-Ping

Liked: Cleanliness, property conditions & facilities
Exceptional staff, spotless rooms, and standout rooftop with Atlas views. Effortless luxury in Marrakech’s heart—already plotting a return!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place

Have wanted to come here for years and it didn’t disappoint! Beautiful, calm, friendly
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Diane

El Fenn is just coming home in Marrakesh vibes. The staff is so friendly, you feel yourself as from the first moment home in a amazing atmosphere. Everything can be organized. The staff and especially Fawti from the breakfast team do everything to give you excellent service for your breakfast.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Absolutely my new favorite hotel. The architecture and interiors of El Fenn are outstanding, and the service is amazing. We arranged airport pickup in advance, then escorted directly to the hotel which is convenient to all restaurants and sights within the Medina. We arrived early (like 7am) and as our rooms were not yet available, we enjoyed breakfast on the rooftop and after a tour of the property, were given a large suite to rest and freshen up. The staff was always available and were helpful to arrange a car service, hammam appointments, a tour guide, and answer all of our questions. Our room was comfortable and clean, and especially cozy with a small fire every evening before bed. The children had a smaller room, but it also had a fireplace, large bathroom, and the WiFi was excellent (teenagers). They have thought of all the little details at El Fenn that make a hotel experience exceptional.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marrakesh experience

The place is in the heart of the Medina , beautiful place all the room are different and really taking care with amazing forniture , food at the bar and restaurant fantastic , liking fiesta to be back soon
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is among the most unique properties in the world. The service is second to none and whoever designed the hotel should win a gold medal somewhere. Everything about El Fenn was excellent and as advertised. I rarely give feedback from travels, choosing to write about a place that is very very bad or excellent. In between doesn’t much matter to me. El Fenn? Gets a ten!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at El Fenn with my fiancée was an experience we’ll never forget. From the moment we arrived, it felt like stepping into a hidden world full of beauty, warmth, and charm. The design of the hotel is absolutely stunning. Every room, hallway, and courtyard feels like a piece of art. It’s easily one of the most beautifully designed places we’ve ever stayed. Our room was incredibly comfortable. Everything from the bed, always having a cold bottle of water, to the little details made it feel special and inviting. But what really made the stay unforgettable was the staff. Everyone was so kind, welcoming, and genuinely caring. We didn’t feel like guests. We felt like we were coming home. What touched us most were the random acts of kindness from the staff, little surprises like complimentary desserts, free drinks, and thoughtful gestures that made us feel truly cared for. It wasn’t just hospitality, it was soulful. Every part of the experience had a touch of magic. Whether we were relaxing on the rooftop, enjoying a quiet moment in the courtyard, or just wandering through the hotel, there was a constant feeling of peace and wonder. El Fenn is more than just a hotel. It is a feeling that stayed with us long after we left. We’re already talking about when we can go back. Truly one of the best places we’ve ever stayed, and we can’t recommend it highly enough.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel - we really enjoyed our stay. It is really beautifully decorated with quiet courtyards and marble staircases. It feels very homely with extremely polite and attentive staff. The location is perfect - steps away from the bustle of the medina, yet not too hidden away down alleyways - definitely an oasis of calm to relax in after a morning wandering the souks. The rooftop restaurant was superb - plentiful breakfasts, and the best food we ate in Marrakech for dinner. The rooftop terrace as a whole was the best we visited, with separate areas for the restaurant, bar (with a great atmosphere in evenings) and the pool area. The rooftop pool was impressively sized: there were two smaller pools on the ground floor as well but the roof one was definitely the best. It's not cheap. Other riads may have similar beautiful interiors (although unlikely such a nice pool, most look more decorative). The small room was smaller than I expected, and we didn't have a bath (most of the pictures on their website do...) There's an extra mandatory daily service charge of around 30 euros. However the overall set up is incredibly welcoming and relaxing, the location perfect, the food delicious, and we would definitely stay again tomorrow if we could.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

navya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed at
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and amazing designed place, doesn’t feel like a stiff hotel, but as an amazing home away from home!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ataff
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern riad. Chic and tastefully decorated. Great service!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bernita

Liked: Cleanliness, staff & service, amenities
Staff were outstanding
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The breakfast wasn’t good … simple things like the eggs always over or under ..
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everywhere I looked was beautiful, and it made me want to stay here again!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sally Ann

Liked: Cleanliness, staff & service, property conditions & facilities
This is THE only hotel to stay at in Marrakech. The interiors are incredible!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely superb! Ayub at the front desk is particularly delightful.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Pedro

Liked: Staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went perfectly fine. But the last experience left a bitter taste . When we left some gift we bought at there boutique. We called the hotel and the boutique
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Helen

Extremely basic for the price. Noisy at night. Breakfast was served in broken chipped cups and plates. Tables sticky because they had not been cleaned. Rooftop service & food was limited.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. But what really left a bitter taste in my mouth is how inneficient, laziness, unwilling to help or simply incompetence call it what you want . But I left a small package at the hotel and was traveling to the rest of Morocco. I called the hotel to have them ship the package I left at there store . I was suprise to see that a hotel that level could not help me. They told me it was impossible , they had no way , no idea how to do such thing . I tried to convince them that there is no way that there is no local transporter . They told me no it doesn’t exist my only solution would be to drive back (I was already in fes) or to have a collect account with dhl. Well, even if I am not from Morocco and I don’t speak Arabic , it didn’t take me long to find a local compagny Ameex ( I am adding it her so try employee of el fenn can know for next client ) . Again there lack of initiative for such a top hotel was mind blowing.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Clémence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour juste magique Hôtel magnifique très bien situé et un personnel aux petits soins Un grand merci à Saïd
Stayed 5 nights in May 2026