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Overview of El Fenn

Photo gallery

Exterior
3 outdoor pools
3 outdoor pools
3 outdoor pools
Terrace/Patio

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa
  • Restaurant

Explore the area

    Popular LocationJemaa el-Fnaa5 min walk
    Popular LocationMouassine Mosque6 min walk
    Popular LocationKoutoubia Minaret7 min walk
    AirportMarrakech (RAK-Menara)12 min drive

Choose dates to view prices

  • Room (Extra large)

    Room amenities

    • 646 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom (Extra large)
  • Family Suite, 3 Bedrooms

    Room amenities

    • 969 sq ft
    • Sleeps 6
    • 3 Queen Beds
    More detailsFamily Suite, 3 Bedrooms
  • Room (Large)

    4.2/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom (Large)
  • Family Suite, 2 Bedrooms

    Room amenities

    • 807 sq ft
    • Sleeps 4
    • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds
    More detailsFamily Suite, 2 Bedrooms
  • Room (Medium)

    5/5 guest room rating

    Room amenities

    • 463 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom (Medium)
  • Suite (Plunge pool)

    5/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite (Plunge pool)

About this area

Marrakech

Located in Marrakech's Medina neighborhood, El Fenn is in the city center. Jemaa el-Fnaa and Carré Eden Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Le Jardin Secret and Majorelle Gardens. Agdal Gardens and Menara Gardens are not to be missed.
Visit our Marrakech travel guide
Popular Location

What's nearby

  • Jemaa el-Fnaa - 5 min walk
  • Mouassine Mosque - 6 min walk
  • Le Jardin Secret - 6 min walk
  • Koutoubia Minaret - 7 min walk
  • Dar el Bacha Palace - 8 min walk

Getting around

  • Marrakech Central Station - 3 min drive
  • AirportMenara Airport (RAK) - 13 min drive

Restaurants

  • Bazaar Cafe — 3 min walk
  • Cafe Kif-Kif — 4 min walk
  • La table du Palais — 5 min walk
  • Narwama — 6 min walk
  • Dar Cherifa — 6 min walk

About this property

El Fenn

Luxury Marrakech riad in Medina, walk to Jemaa el-Fnaa
Along with 3 outdoor pools, this riad has a full-service spa and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include an outdoor pool, 2 bars/lounges, and a bar/lounge. All 29 individually decorated rooms feature WiFi and minibars. Guests will also find room service, free bottled water, and hair dryers.
El Fenn offers 29 accommodations with minibars and safes. Each accommodation is individually decorated. This Marrakech riad provides wireless Internet access for a surcharge.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

3 outdoor swimming pools are on site along with an outdoor pool.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 0 per stay)
  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and transportation

  • Valet parking on site (surcharge)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • 3 outdoor pools
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Italian

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Turkish bath/hammam

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night
  • Service fee: EUR 5 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 0 per stay (rates may vary)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

El Fenn Hotel Marrakech
El Fenn Hotel
El Fenn Marrakech
El Fenn Riad
El Fenn Marrakech
El Fenn Riad Marrakech

Frequently asked questions

Can I cancel my reservation for free at El Fenn and receive a full refund?
Yes, El Fenn offers free cancellation on select room rates, because flexibility matters! Please refer to El Fenn cancellation policy on our site for more details about any exclusions or requirements.
Does El Fenn have a pool?
Yes, this property has an outdoor pool.
Is El Fenn pet-friendly?
No, pets are not allowed at this property.
How much is parking at El Fenn?
Valet parking is available for a fee.
What time is check-in at El Fenn?
Check-in is from 3:00 PM - midnight.
What time is check-out at El Fenn?
Check-out is at noon.
Does El Fenn provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is El Fenn located?
Located in Medina, this luxury riad is within a 10-minute walk of Jemaa el-Fnaa and Le Jardin Secret. Marrakech Plaza and Marrakesh Museum are also within 1 mi (2 km).
4.7
Exceptional
5 - Excellent
74
4 - Good
14
3 - Okay
3
2 - Poor
0
1 - Terrible
2

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to for Morrocco!
Amazing hotel, with great customer service and overall great hotel to stay in. Highly recommend staying here!
Stayed 4 nights in Mar 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Honestly an amazing hotel. Great food, Amazing views. The service was impeccable. The room was super comfortable. Lovely pool
Stayed 2 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
Beautiful property, friendly staff- all very helpful and genuinely kind. I found significant issues with the rooms though - from a shower that backed up flooding the WC, to mold on bathroom walls ( large areas covered in mold not little bits) a clogged, old hand shower, very spotty WiFi, heat out entirely in one room ( attributed the issue to a storm however it had began the day before) wobbly, unkept furniture, lounge chair on which the bottom had given out, loose, old bathroom faucets that were all loose and wobbly etc. For the price of the rooms (or any cost for that matter) I found all these things unacceptable. I brought up some of the significant issues to the staff while there(backed up plumbing etc) and was moved to 3 different rooms during my stay. The staff was accommodating but spent a lot of time apologizing (I felt so bad for them) I am a kind and reasonable person and I fault the facilities manager - Focus needs to expand to the basic function and care of the units and not rely so much on the “optics” and aesthetics to carry the property through. The things I noticed seemed chronic and to not have been tended to for a long time (like the mold covering a huge part of the wall- that would take months) To experience issues with BASIC ESSENTIALS like the bathrooms seems inexcusable. The service staff is kind and lovely but I will not stay here again. Whoever is in charge of maintenance of the units needs a talking to by ownership.
Stayed 10 nights in Dec 2019

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical place to stay. One of the best hotels i have stayed.
Stayed 3 nights in Nov 2019

1/5 Terrible

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

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