6/10 一般
Lior，London
与配偶出行
2025 年 12 月 29 日
满意：住宿条件和设施，清洁度
不满意：服务设施
We have paid over £200 per night (5 nights stay) which is on the more expensive scale of Riads in Marrakech. The room was fine but was lucking basic amenities you would expect when paying that sort of money. No coffee machine, slippers, tissue paper. TV mounting was wobbly. Although we took the last room, the feeling was that we were alone which is not an issue but maybe for the fact that the riad was kept in semi darkness for whatever reason. On one occasion after a long day out, we asked for a cup of tea and were surprised that t came with a charge. Only for the manager to intervene and waive it. we were told that we can use the swimming pool but for the jacuzzi, we need to pay extra. Again, the expectations were that for the expensive rate of the room, these little things will be included.
Staff was very friendly and helpful. Room was relatively clean but some rust was spotted in the bathroom (shampoo bottle) things that can be easily address and should have. the riad location is great. Just a few minutes walk from the Souk. Overall, okay experience but somewhat disappointing. We are frequent travelers and would not consider our stay as value for money.
Lior
2025 年 12 月入住 5 晚
