Carols Beau Rivage Hotel

Photo gallery for Carols Beau Rivage Hotel

Primary image
Private beach
Private beach
Private beach
Indoor pool, outdoor pool

Overview of Carols Beau Rivage Hotel

Carols Beau Rivage Hotel

5.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • All inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
El-Obayed Bay, Marsa Matruh

Explore the area

  • Popular LocationUbayyad Beach2 min walk
  • Popular LocationAgiiba Beach8 min drive
  • Popular LocationCleopatra Rock21 min drive
  • AirportMarsa Matruh (MUH)47 min drive

Choose dates to view prices

About this area

Marsa Matruh

Located in Marsa Matruh, Carols Beau Rivage Hotel is on a private beach. The area's natural beauty can be seen at Ubayyad Beach and Agiiba Beach.

What's nearby

  • Ubayyad Beach - 2 min walk
  • Agiiba Beach - 8 min drive
  • Cleopatra Rock - 21 min drive
  • Marsa Matruh Beach - 29 min drive
  • Mersa Matruh Stadium - 39 min drive

Getting around

  • Marsa Matruh (MUH) - 47 min drive

About this property

Carols Beau Rivage Hotel

Resort with private beach, full-service spa
Catch some rays on Carols Beau Rivage Hotel's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 289 rooms offer furnished balconies, 24-hour room service, and flat-screen TVs with satellite channels. Minibars, coffee makers, and free bottled water are among the other amenities available to guests.
Carols Beau Rivage Hotel offers 289 accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a private beach and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Cleopatra Spa & Wellness. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

All inclusive details

All-inclusive room rates at Carols Beau Rivage Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages spoken

Arabic, English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Private beachfront location

Spa

  • Massages
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Restaurants on site

  • La Veranda Main
  • Siwa
  • Yanni
  • Arabesque Oriental
  • Octopus Sea Food

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 6 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

Property is also known as

Carols Beau Rivage Hotel Marsa Matruh
Carols Beau Rivage Hotel
Carols Beau Rivage Marsa Matruh
Carols Beau Rivage
Carols Beau Rivage sa Matruh
Carols Beau Rivage Resort
Carols Beau Rivage Hotel Resort
Carols Beau Rivage Hotel Marsa Matruh
Carols Beau Rivage Hotel Resort Marsa Matruh

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 17 out of 41 reviews
5 - Excellent 41%
Rating 4 - Good. 10 out of 41 reviews
4 - Good 24%
Rating 3 - Okay. 7 out of 41 reviews
3 - Okay 17%
Rating 2 - Poor. 5 out of 41 reviews
2 - Poor 12%
Rating 1 - Terrible. 2 out of 41 reviews
1 - Terrible 5%

4.1/5

Cleanliness

3.6/5

Staff & service

3.3/5

Amenities

3.8/5

Property conditions & facilities

3.7/5

Eco-friendliness

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and secluded but means of transportation to the city Are very limited. Dining as a whole was less than what is expected at a classified as a 5 stars hotel. Friendly staff and very helpful. Beautiful beach, white sand and turquoise water .
Stayed 4 nights in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carols Hotel Marsa Matrouh
The site is very well kept. Beach clean except the presence of Burka women in the water (what a shame). Room comfortable and clean. Restaurant more or less organized. Behaviour of some guests was against basic hygiene for Covide-19. Asked for an orange juice and was offered TANG (what a shame for a 5 stars Hotel) I booked 3 rooms sea view and I was given swimming pool view. with a sarcastic comment :look at your left and you will see the sea. I was never given a sea view in spite of paying for it.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Child Friendly and lovely beach.
Beautiful beach and very child friendly. Lovely food. We went out of season so it was very quite which was good for us. The service was sometimes slow but the food was good. I personally found the beds a little hard but others might be fine with them.
Stayed 1 night in Oct 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is nice as well as the beach. They charge premium rates which are understandable, however, you don’t get the service equal to the premium rates, and here are some: - The staff is nice and helpful with extra security at the gate and the hotel entrance, however, the front desk only treats you well if you are a foreigner or a tourist, if you are a local, they treat you well but not so good. - You have to pay extra if you want to get your clothes ironed as the rooms don’t have any iron boards or iron which is kinda off for the rate they charge. - There is no Microwave in your room to use. - This is one of the shocking news and made me not pleased which they do not have WiFi in the rooms, ONLY available at the bar so if you are a traveler like me and do not have a local network, you are kinda stuck. Or you have to walk to the bar to use the wifi which is a little distance from the room. - The restaurant and the breakfast bar are very limited if there are few guests at the hotel. If I pay premium rates, I should expect premium service no matter what. I end up driving to the town(which is 30 minutes away) to get some food. On the good side, the hotel is clean and the view is amazing. They do have an outdoor pool and an indoor as well. Also, they offer free beach tools if needed. Overall was nice and I would be ok with everything if I don’t have to pay premium rates.
Stayed 3 nights in Oct 2021

1/5 Terrible

Traveled with family and small children
Liked: Cleanliness
The beach is amazing but everything else is terrible! For a hotel that thinks it’s 5 star the restaurant chef is really bad. If you are eating meat one piece would be too salty the other would have no salt That plate you thought was called macaroni béchamel is actually black paper with the side of pasta! Toooo spicy!!! Also, the beef burgers are actually salt a little beef. They serve stale bakery/pastries. For example, the croissants were stale on our first breakfast but were amazing on our next but then stale again!! 2 people in my group got sick eating 2 different meals on 2 different days! The staff are really underpaid and it shows! If they smile they expect you to reach for your money tree and give away money! Staff are really polite and almost always helpful but you can’t pause for awkward silence after each interaction waiting to be paid tips! In my opinion, the beach towel person is the best! He does his job well, cleans your seats, sets towels on them and don’t wait. If you want to to him you’ll have to go back to his towel booth. He also cares about the environment. I’ve seen him chase after litter and plastic before reaching the sea! Amazing person. My mom is a regular there and she even said the kitchen was really bad this stay. I really hope they improve. The hotel is amazing but they need to fix things before it’s too late
Stayed 3 nights in Sep 2021