Maspalomas Vacations from $877

The property was well kept, and the staff was very friendly. I do wish the resort had a shuttle service for its guests to get them to and from the airport and to attractions on the island.

This is not a five star property. The room interiors give the five star atmosphere. Plenty of wardrobe space and clever arrangement of coffee/tea facilities. But the rest of the hotel is four maybe three stars. At breakfast which you can choose the menu alongside buffet. Expect random things like no avocado. The staff are so busy turning tables for dinner you’ll be lucky if you get acknowledged. Same at dinner but in reverse. The pool is okay but don’t expect service as it isn’t fully staffed and there’s no call bell. The bar again depends when you visit I stayed an hour and didn’t see one server. The Sky bar seems to have no attendees which is strange. One highlight was getting breakfast delivered to my room. That service was exemplary. The location has great shopping to suit any budget and loads of nightlife and plenty of restaurant options. The bus and taxi stop are within reach making it easy to reach and explore the island.

If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing

Excellent hotel - amazing location, great food, incredible staff and so close to the beach. Literally couldn’t fault it.

Fantastic hotel, pool and facilities. Staff were extremely friendly and helpful at all times. Only downside is there never seemed to be enough sunbeds and despite the hotels ‘no reserve’ policy the usual early race for the towels on the bed was rife