Search Inns in Massena

"Breakfast was fair but you couldn’t take back to room. The first night the heating until banged and work us up every time it turned on or off. Spoke to the front desk early am. By 4pm nothing had been done. Complained again and the afternoon staff jumped right on it and ended up moving us to another room. Much better second night. Casino was dead on Thursday. They closed down most of the tables, craps and roulette. Very disappointing. Food at restaurant was good and priced fair. Need to add we were at the players inn. Thought we were at the new hotel connected to the casino. Had about 8 rooms booked by family and no one was sure where they were. We ended up with 3 at the casino and 5 at the inn! Recommend being careful before booking with expedia. Would have paid more to be in the other hotel if I had realized. Our reservation said Casino Resort Inn! Also the handicap room we were assigned first had a bathtub! How do they expect a person to safely get into a tub with mobility issues! "

"Nice quiet location within walking distance to many amenities"

"Close to the university, and to restaurants. Clean and comfortable rooms, with nice full size toiletries in bath. Staff were friendly and professional and breakfast was good."

"Great room, very clean and the breakfast was plentiful and fresh! Staff was wonderful too. Would definitely go back to the hotel!"

"Great place to stay when visiting the colleges on the area. Friendly. Affordable. "

"Everyone on staff was very friendly and helpful"

"I liked this place. It was very clean and quiet. I think probably a lot of people working in the area stay there. It was well-maintained and businesslike. I wasn't looking for a party place - I got a good night's sleep there, which I needed, and the price was very reasonable."

"Clean rooms and friendly staff"

"great"