Gaviana Resort

Photo gallery for Gaviana Resort

Primary image
On the beach, beach umbrellas, 2 beach bars
On the beach, beach umbrellas, 2 beach bars
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of Gaviana Resort

Gaviana Resort

3.5 star property

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Av. Playa Gaviotas 100, Zona Dorada, Mazatlán, SIN, 82110

Explore the area

  • Popular LocationSea Shell City Museum5 min walk
  • Popular LocationPunta Camaron Beach6 min walk
  • Popular LocationMonument to the Family7 min walk
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)34 min drive

Choose dates to view prices

About this area

Mazatlán

Located on the beach, Gaviana Resort is in Zona Dorada, a neighborhood in Mazatlán. El Cid Country Club Golf Course and Mazatlan International Center are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Gran Plaza Mall and Galerias Mazatlan. Traveling with kids? Consider Mazatlan Aquarium, or check out an event or a game at Teodoro Mariscal Stadium. With windsurfing, sailing, and surfing/body boarding nearby, you'll find plenty of adventures in the water.

What's nearby

  • Sea Shell City Museum - 5 min walk
  • Punta Camaron Beach - 6 min walk
  • Monument to the Family - 7 min walk
  • Teodoro Mariscal Stadium - 7 min drive
  • El Cid Country Club Golf Course - 10 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • Shrimp factory - 4 min walk
  • Dolce Mami - 5 min walk
  • Zab Thai - 5 min walk
  • Lucky B's - 5 min walk
  • Panama - 6 min walk

About this property

Gaviana Resort

Beachfront hotel with relaxing spa services
At Gaviana Resort, hit the beach, dine onsite at Beach Grill, or enjoy a drink at one of the hotel's 2 beach bars.
Gaviana Resort offers 200 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–noon: MXN 300-300 for adults and MXN 170-170 for children
  • 1 restaurant
  • 2 beach bars, 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Beach Grill
  • BAR GAVIOTAS
  • Osyter Bar

Things to do

  • Children's pool
  • Fitness center
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (4300 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch Smart TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Griddle

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between MXN 300 and MXN 300 for adults, MXN 170 and MXN 170 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not permitted at this property

Property is also known as

Ramada Mazatlan
Ramada Resort Mazatlan
Ramada Resort Mazatlan Hotel Mazatlan

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 355 out of 779 reviews
5 - Excellent 46%
Rating 4 - Good. 258 out of 779 reviews
4 - Good 33%
Rating 3 - Okay. 97 out of 779 reviews
3 - Okay 12%
Rating 2 - Poor. 44 out of 779 reviews
2 - Poor 6%
Rating 1 - Terrible. 25 out of 779 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience! Great family environment.
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a truly remarkable place! This was out third time staying here and my parents-in-law's TENTH! Truly, it was a fantastic stay, albeit entirely too short. The attention to detail, the cleanliness, the service from staff are all without equal. I think my favorite part was, as always, the closeness it is to food and shopping options. We parked the car and left it and did not see it again until we left. There is always something to eat, shop for and find of interest just steps right out the front door. If I had to make mention of an area needing improvement, it would be offering a shuttle to some major attractions like the Mazatlan Aquarium, Old Town or the Malecon. All of these are just a 'little' bit further than comfortable to walk to... and the pulmanias (a small go-cart like taxi) get expensive quickly. Overall, however, the place exceeded my expectations and deserves the rating they have clearly worked diligently to secure. I highly recommend this place either for a single night, or a short stay. You will not be disappointed. 😊
Stayed 1 night in Jun 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I canceled this reservation 4/1/22 and this resort did not want to reimburse my money when the trip was scheduled for may 29,2022, plenty of time but they said it was a promotion price I received and no reimbursement.
Stayed 7 nights in May 2022

3/5 Okay

Traveled with partner
Liked: Amenities
Overall the stay was just ‘OK’. Staff was not that friendly.
Stayed 4 nights in May 2022

2/5 Poor

Disliked: Amenities, property conditions & facilities
Faded glory….Probably was a top hotel once, but poor maintenance, patched towels at the pool, rooms and decks very small with old fashioned wall A/C.
Stayed 1 night in May 2022