COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Gaviana Resort

Photo gallery

Featured Image
On the beach, beach umbrellas, beach bar
On the beach, beach umbrellas, beach bar
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of Gaviana Resort

Gaviana Resort

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationSea Shell City Museum5 min walk
  • Popular LocationPunta Camaron Beach6 min walk
  • Popular LocationMonument to the Family6 min walk
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)31 min drive

Choose dates to view prices

About this area

Mazatlan

Located on the beach, Gaviana Resort is in Mazatlan's Zona Dorada neighborhood. Mazatlan Aquarium is a popular attraction and the area's natural beauty can be seen at Playa Norte and Olas Altas Beach. Traveling with kids? Consider Mazagua Aquatic Park, or check out an event or a game at Teodoro Mariscal Stadium. Looking to get your feet wet? Windsurfing, sailing and surfing/boogie boarding adventures can be found near the property.
Popular Location

What's nearby

  • Sea Shell City Museum - 5 min walk
  • Punta Camaron Beach - 6 min walk
  • Monument to the Family - 6 min walk
  • Teodoro Mariscal Stadium - 7 min drive
  • El Cid Country Club Golf Course - 10 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 31 min drive

Restaurants

  • Beach Grill — 1 min walk
  • BAR GAVIOTAS — 1 min walk
  • Dolce Mami — 5 min walk
  • Wings Army — 5 min walk
  • Lucky B's — 5 min walk

About this property

Gaviana Resort

Beachfront resort with relaxing spa services
At Gaviana Resort, hit the beach, dine onsite at Beach Grill, or enjoy a drink at one of the resort's 2 bars/lounges. All 200 rooms provide conveniences like electric kettles and free tea bags/instant coffee, plus free WiFi and Smart TVs with cable channels. Guests will also find TVs, room service, and Egyptian cotton sheets.
Gaviana Resort offers 200 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Mazatlan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: MXN 215-245 for adults and MXN 115-115 for children
  • 1 restaurant
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Free daily reception
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center (4300 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch Smart TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Griddle

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 215 and MXN 245 for adults, MXN 115 and MXN 115 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Ramada Mazatlan
Ramada Resort Mazatlan
Ramada Resort Mazatlan Hotel Mazatlan
Gaviana Resort Resort
Gaviana Resort Mazatlan
Gaviana Resort Resort Mazatlan

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 265 out of 598 reviews
5 - Excellent 44%
Rating 4 - Good. 208 out of 598 reviews
4 - Good 35%
Rating 3 - Okay. 79 out of 598 reviews
3 - Okay 13%
Rating 2 - Poor. 31 out of 598 reviews
2 - Poor 5%
Rating 1 - Terrible. 15 out of 598 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!! This hotel is in the perfect location. The malecon is walking distance. You are walking distance to bars, casinos, banks, restaurants, and Joe’s Oyster Bar is on the property!! If you want to go to Mazatlan and have fun, this is the place to stay.
Stayed 4 nights in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance wise. Need more improvement
Stayed 2 nights in Jun 2021

3/5 Okay

Stayed 2 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where very nice and always answered the question I had. My room was clean every time I came back from a fun day at the beach. Over all excellent service.
Stayed 3 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 3 nights in May 2021