Riu Emerald Bay All Inclusive

Photo gallery for Riu Emerald Bay All Inclusive

Primary image
On the beach, sun loungers, beach towels, beach massages
On the beach, sun loungers, beach towels, beach massages
On the beach, sun loungers, beach towels, beach massages
5 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Emerald Bay All Inclusive

Riu Emerald Bay All Inclusive

3.5 star property

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110

Explore the area

  • Popular LocationWitches Beach1 min walk
  • Popular LocationMazagua Aquatic Park5 min walk
  • Popular LocationCerritos Beach4 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)36 min drive

Choose dates to view prices

About this area

Mazatlán

Riu Emerald Bay All Inclusive is located in Cerritos, a neighborhood in Mazatlán, and is near the airport and on the beach. Sea Shell City Museum and Angela Peralta Theater are cultural highlights, and some of the area's landmarks include Teodoro Mariscal Stadium and Divers Point. Traveling with kids? Consider Mazagua Aquatic Park and Mazatlan Aquarium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Witches Beach - 1 min walk
  • Mazagua Aquatic Park - 5 min walk
  • Cerritos Beach - 4 min drive
  • Mazatlan International Center - 17 min drive
  • El Cid Country Club Golf Course - 19 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 36 min drive

Restaurants

  • Looney Bean - 12 min walk
  • Surf's Up Cafe - 6 min drive
  • Angelo's - 9 min drive
  • La Marina Restaurant - 9 min drive
  • Cilantro's - 9 min drive

About this property

Riu Emerald Bay All Inclusive

Beachfront property with relaxing spa services
Catch some rays at the beach or spend the day relaxing at Riu Emerald Bay All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Riu Emerald Bay All Inclusive offers 1028 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mazatlán property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a sauna.

Guests under 18 years old are not allowed in the health club or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 restaurants
  • 2 swim-up bars, 2 poolside bars and 7 bars/lounges
  • Coffee/tea in common area(s)

Restaurants on site

  • Las Tres Islas
  • Bamboo
  • Tabasco
  • Las Gaviotas
  • Sports Bar

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (5167 square feet)
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property - September 2019
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi
Riu Emerald Inclusive Mazatlan
Riu Emerald Bay All Inclusive Mazatlán
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Bay All Inclusive All-inclusive property Mazatlán

Frequently asked questions

Does Riu Emerald Bay All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Riu Emerald Bay All Inclusive?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Riu Emerald Bay All Inclusive on Sep 14, 2022 start from $148.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Riu Emerald Bay All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Emerald Bay All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Emerald Bay All Inclusive?

Check-in is from 3:00 PM - 11 PM. After-hours check-in is not available.

What time is check-out at Riu Emerald Bay All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Riu Emerald Bay All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball, aerobics classes, and more.

Where is Riu Emerald Bay All Inclusive located?

Nestled on the beach, this Cerritos property is within a 10-minute walk of Witches Beach and Mazagua Aquatic Park. Cerritos Beach and Marina Mazatlan Golf Course are also within 2 mi (3 km).

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 397 out of 1000 reviews
5 - Excellent 40%
Rating 4 - Good. 274 out of 1000 reviews
4 - Good 27%
Rating 3 - Okay. 172 out of 1000 reviews
3 - Okay 17%
Rating 2 - Poor. 81 out of 1000 reviews
2 - Poor 8%
Rating 1 - Terrible. 76 out of 1000 reviews
1 - Terrible 8%

4.2/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4.0/5

Eco-friendliness

1/5 Terrible

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2022

3/5 Okay

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
A little disappointed
Stayed 5 nights in Aug 2022

3/5 Okay

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Its a beautiful property. We loved the view from our room. We had a two bedroom suite. The only complaint in our room was that toilet room had an awful urine smell. We asked the housekeeper to please spray bleach to help remove smell but it still didn't help. My brother in law mentioned their restroom smelled of not only urine but feces as well. We traveled with family, 15 of us in total. The guys in our group didn't like the fact the only beer on tap was Dos Equis. They ended up walking to the near by store to buy Pacifico Beer. The food was OK but got old pretty quickly. They all seemed to have same food choices with maybe 2 or 3 dishes being different. We ended up ordering Uber Eats more than half of our stay for our kids. The staff was great, and the entertainment offered at night was great too.
Stayed 7 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff was awesome. Liked the upgrades the hotel is doing. And very clean.
Stayed 7 nights in Jul 2022

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was overly packed
Stayed 6 nights in Jul 2022