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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

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3 outdoor pools, free cabanas, pool umbrellas
Private beach, free beach cabanas, sun loungers, beach towels
Private beach, free beach cabanas, sun loungers, beach towels
Private beach, free beach cabanas, sun loungers, beach towels
3 outdoor pools, free cabanas, pool umbrellas

Overview of Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

VIP Access

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

4.5 star property

8.6/10 Excellent

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
Map
Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110

Explore the area

  • Popular LocationMazagua Aquatic Park19 min walk
  • Popular LocationWitches Beach19 min walk
  • Popular LocationCerritos Beach11 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)45 min drive

Room options

About this area

Mazatlán

Located on a private beach, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is in Cerritos, a neighborhood in Mazatlán. Marina Mazatlan Golf Course and Pacific Golf Center are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Mazagua Aquatic Park and Mazagua. Traveling with kids? Consider Mazatlán Aquarium, or check out an event or a game at Plaza de Toros. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.

What's nearby

  • Mazagua Aquatic Park - 19 min walk
  • Witches Beach - 19 min walk
  • Cerritos Beach - 11 min drive
  • Bula - 18 min drive
  • Mazatlan International Center - 21 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 44 min drive

Restaurants

  • Looney Bean - 19 min walk
  • Angelo's - 11 min drive
  • La Marina Restaurant - 11 min drive
  • Cilantro's - 11 min drive
  • El Fish Market - 11 min drive

About this property

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

4.5-star luxury property located in Cerritos
At Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive, you can look forward to a roundtrip airport shuttle, a swim-up bar, and a beach bar. With a private beach, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, a massage, or a body treatment at Armonia Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and al fresco dining. Yoga classes are offered at the gym; other things to do include snorkeling and beach volleyball. In addition to a poolside bar and a free grocery shopping service, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • A free area shuttle, 2 outdoor tennis courts, and express check-out
  • A gift shop, massage treatment rooms, and an elevator
  • Guest reviews give good marks for the helpful staff and location
Room features
All 378 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • LED TVs with premium channels
  • Separate sitting areas, kitchenettes, and refrigerators

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Cooking
Dancing
Language

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Deli I and II
  • Emerald Grill
  • La Cordeliere
  • Sunset Grill
  • The Bistro

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Gym
  • Piano
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • LED TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival
Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person (roundtrip)
  • Airport shuttle fee per child: USD 40 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Emerald Bay Pueblo Bonito
Emerald Bay Resort
Pueblo Bonito Emerald
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay Resort
Pueblo Bonito Emerald Bay Resort Mazatlan
Pueblo Bonito Resort Emerald Bay
Emerald Bay Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Hotel Mazatlan
Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort All Inclusive
Pueblo Bonito Emerald Bay All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán

Frequently asked questions

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive on Feb 1, 2023 start from $313.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Check-in is from 4:00 PM - 4:00 PM.

What time is check-out at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Check-out is at 11 AM.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.

Are there all-inclusive benefits at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include tennis, volleyball, language classes, and more.

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1009 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 260 out of 1009 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 98 out of 1009 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 37 out of 1009 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 29 out of 1009 reviews" "
" "2 - Terrible 3%

9.0/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great resort with staff that was second to none. Beautiful grounds and great views from our room. Definitely recommend taking their city tour.
Stayed 7 nights in Jan 2023

10/10 Excellent

MaryAnn, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to visit Pueblo Bonito Emerald Bay again after a 3 year absence due to Covid. The resort was wonderful as always. We enjoyed much time at the adult pool area with great service provided by Fabian, Christian and Jose. Food was good in the all inclusive plan. A great place to relax and enjoy the sun during winter time.
Stayed 7 nights in Jan 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort

4/10 Poor

WOOCHUL

Traveled with family and small children
Disliked: Cleanliness, amenities