6/10 Okay
Alberto
Traveled with group
May 9, 2023
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Overall, it was okay. Thought it was gonna be worse. One thing I did not like at all it was the manager's behavior. He was very mean, loud, impolite. Extremely impolite. I know that indian guys are very loud, but I mean, as a manager he should have been more polite and nicer. It is their customer what keeps that hotel standing. I was not mistreated, but I witnessed how a lady was yelled out by him, and that was when I was getting my key. So, what a first impression, right? It was quiet and I love how modern rooms are, but it was dirty. It gave me some more like a Motel vibes than an actual Hotel. There were hairs all over the bed sheets, even hairs from private parts, that made it even worse and gross. Whats the big deal with not using clean and washed sheets? Of course I did not complain with the manager because I was afraid of being kicked out as he seemed extremely rude. I did not care much also since I was just there because we needed a room to get ready for a concert at the Payne Arena. But yeah, those little thing are still relevant to be pointed out. I would say that implementing better cleaning and getting a manager and staff change would perfectly bring this hotel to a whole new level. I would've loved it if it wasn't bc of those little thing I mentioned.
Alberto
Stayed 1 night in May 2023