Medway Vacations & Trips from $1,288

quite acceptable for a one night stop over

Could have been fabulous…fell short on execution on some key areas, namely incredibly slow and inconsistent bar/food service. Said they were showing Wimbledon, but only one staff member (often unavailable) able to actually put on a station anyone wanted to watch. Subpar cleaning service - left room before 9:00 am and still not cleaned at 4:30 p.m. perfect location, beautiful grounds, needs better management to ensure consistent and memorable service. And if you care to have a television in your room, you need to specify - even at a higher room category, we had a bathtub but no television, which would have been ok except for the Wimbledon debacle.

was amazing staff & very good

Very good location, clean room

Given the price for a room in this hotel, I was disappointed by the standard of maintenance. Room 443, the TV screen kept breaking up,the remote control didn't work properly, the shower leaked under the door and the flexible shower arm was coming apart revealing the plastic pipe inside. On the plus side, the staff were very helpful and friendly. Another point to note for those with mobility issues, its at least half a mile to the nearest tube station.