Melvern Vacations from $213

Heat didn’t work and was given a portable heater

We enjoyed the liveliness of the casino. The casino felt clean and comfortable. The breakfast shop was great with incredible donuts and thoughtful staff. The hotel side left much to be desired. The staff was fair, out of a five day stay we asked for our room to be cleaned twice. The first time was great, the second time a stack of towels and a trash bag was left on our sink. The rooms were very dusty along the walls and next to furniture and in pictures. Like visible dust that had been collected for quite a while. The bathroom was decently clean. The carpet was gross and just felt unclean even with us wearing shoes. I would never in a million years classify it as a “resort”. The daily resort fee is not worth it. The breakfast is not free. There are small bottles of water that is provided. We would not stay here again due to the lack of attention from staff and the dusty rooms.

Everything was fantastic. Great service & upgrade!

Not courteous. Dismissive. Inebriated people yelling in the parking lot. Not the level of stay expected so far. Room needs maintenance to remove the heavy lime scaling from the fixtures.

The hotel was absolutely wonderful! We had great conversations and service with Megan during check in and the bar tender (so sorry I forgot her name) while grabbing a drink. The room was very clean and accommodating. We will definitely be back for another stay!