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Hotel Casa del Balam

Star Rating
3 out of 5

Information

Reviews

4.4 / 5Excellent
362 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Parque Santa Lucía
    2 min walk
  • Popular Location
    Hidalgo Park
    2 min walk
  • Popular Location
    Mérida Cathedral
    4 min walk
  • Airport
    Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    8 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Standard Double Room

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Double Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Mérida

Hotel Casa del Balam is located in Mérida's Centro neighborhood, an area with good shopping. Paseo de Montejo and Mérida Cathedral are notable landmarks, and travelers looking to shop may want to visit Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros de Merida or Estadio de Beisbol Kukulkan. Our guests appreciate the hotel's location for the sightseeing and nightlife.

What's nearby

  • Popular Location
    Parque Santa Lucía - 2 min walk
  • Popular Location
    Hidalgo Park - 2 min walk
  • Popular Location
    Mérida Cathedral - 4 min walk
  • Popular Location
    Plaza Grande - 4 min walk
  • Popular Location
    Municipal Palace of Merida - 5 min walk

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 8 min drive

Restaurants

  • Bistrola 57 – Restaurant with a bar offering fusion cuisine. Serves breakfast, lunch, and dinner.

About this property

Hotel Casa del Balam

A restaurant, an outdoor pool, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. All 51 rooms provide free WiFi, minibars, and cable TV. Guests will also find room service, hair dryers, and safes.

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 150.0 per night.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 145 and MXN 200 per person (approximately)
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Property is also known as

  • Hotel Casa Balam Merida
  • Hotel Casa Balam
  • Casa Balam Merida
  • Casa Balam
  • Casa Del Balam Merida
  • Hotel Casa Balam Mérida
  • Casa Balam Mérida
  • Hotel Casa del Balam Hotel
  • Hotel Casa del Balam Mérida
  • Hotel Casa del Balam Hotel Mérida

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free nearby parking

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: MXN 145-200 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels

Food and drink

  • Minibar

More

  • Phone
  • Safe

Nearby things to do

Where to eat

  • Bistrola 57 – Restaurant with a bar offering fusion cuisine. Serves breakfast, lunch, and dinner.
4.4

Excellent

5 - Excellent
180
4 - Good
141
3 - Okay
33
2 - Mediocre
4
1 - Poor
4
4.5
Cleanliness
4.6
Service and Staff
4.2
Amenities
4.2
Property condition

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 6 nights in Sep 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 5 nights in Aug 2019

4/5 Good

The room we got (honeymoon suite or #211) has no seperate A/C unit from the rest of hitel. Do when the hotel central unit is off at night, the room is HOT! For Merida weather, is hot.

Stayed 1 night in Jul 2019

5/5 Excellent

La Casa del Balam is a unique and special place for vacationers in Merida! The location is perfect--major attractions, nightlife, lots of restaurants, lots of shoppes, pharmacies, currency exchange places, plazas, concert and event venues, etc., etc. The nightly rates are excellent and well-worth the booking. The staff is simply excellent: our favorite concierge was CARLOS, who was always attentive, polite, professional and very helpful. The room was very clean and although it was a corner room facing the busy street of downtown/central Merida, the noise was minimal. The hotel has an adjacent restaurant, but it is a bit pricey--it is best to go to the many other outstanding restaurants that are within two or three blocks from the hotel--about 20 of them and most of them excellent food, service, and prices. La Casa del Balam has a small swimming pool but it was never too crowded--we were always able to find a lounge chair or to sit in the small tables poolside. The hotel is simply beautifully decorated with a great patio that dons a magnificent water fountain. We stayed there for 9 nights and highly recommend this excellent hotel in the central Merida district.

Stayed 9 nights in Jul 2019

4/5 Good

This was a family vacation. The hotel has a Mayan name but it’s decor doesn’t completely match the idea. Despite the name the staff was overwhelmingly kind and helpful.. the hotel was in an excellent location.

Stayed 4 nights in Jul 2019

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