- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hate to leave a negative review but this place was horrible. We were charged $162/night plus taxes for a deluxe room. The room (as well as the rest of the hotel) stunk of smoke and was filthy. The first thing we did was go across the street to buy cleaners and a room freshener. Everything in the room was sticky. We had to wipe everything down. All of the furniture was stained. The door to the room was broken and they never came to fix it. We had to body slam it each time to get it open or shut again. There was no maid service. When I called to ask why there was no maid service, the front desk man said everyone went home and asked me what I'd like him to do about it. I said at least take the garbage? He said leave it in your hallway. There were no extra towels when we requested. We were told we should walk each dirty towel to the front desk and then we would get exactly one clean towel in exchange. There was no hot breakfast. They handed us a paper bag with a bottle of water and snack cakes from the dollar store. Which we promptly threw into the trash (except for the water bottle, that was useful).The pool was a joke. Absolute chaos in there with teens whirling footballs at everyone's head and the pool attendant wouldn't put an end it it. The hotel was very, very noisy. People partied all night on first floor patios. The only good thing about the room was the TV. It was nice and had a great selection of channels.