Middlesbrough Residences

"Well located hotel. Robert on reception was very helpful & knowledgeable. However, there were a number of things that annoyed me. No shower cap, no face washer, no rubbish bags in the bins. Different person's name on the welcome on the tv which couldn’t be changed. The bedding was uncomfortable, didn’t seem to fit very well. In the bar I tried to put my meal on my room but couldn’t because I hadn’t been asked for a credit card when I checked in. Was able to pay by cash even though on Expedia it said the hotel was cashless! "

"The staff at this hotel are simply excellent. If they said something would be done or prepared, it was. Breakfast is seriously good with sufficient staff unobtrusively on hand to assist with any questions or help needed. Our bedroom, bed linen and bathroom were very clean. A hotel stay like hotel stays used to be. We will definitely return. "

"Lovely breakfast Loved The Pin - great addition! However, very expensive for drinks and this does not reflect the hotel condition."

"Food excellent and the staff on the front desk were top notch."

"Gluten free bar and restaurant menu lacking "

"Excellent location for a local gig, wide range of breakfast items and everything was fresh and hot. The staff were very friendly and helpful, rooms were immaculate and quiet. I thought that £7 parking overnight was a bit steep though. "

"Breakfast cooked to order and excellent "

"Didn’t use the spa for anything other than breakfast but the service and food were good"

"Very welcoming reception, lovely staff. Room very clean and all essentials there. Hotel itself clean, spaces, lovely surroundings. Breakfast was good, buffet with typical English breakfast, also healthy breakfast available, toaster and white/brown bread, no rolls. Maybe not for some, but Important for me, not variety of morning coffee (disappointing) just instant coffee + milk. In the evening restaurant serves a great meals, drinks and variety of coffee! That means the proper coffee machine is in the kitchen but not using for breakfast. The staff is very friendly and helpful. Overall highly recommended I would stay there again."