2/10 Terrible
David
Aug 4, 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great Value, reasonably close to Downtown and Airport.
My only reason I am writing a bad review is because I requested a wakeup call for 5:28am for Sunday July 28, 2024 at the frontdesk on Friday July 26 and again on Saturday July 27.
I again confirmed around 1am Sunday July 28, after my busy last day in Milwaukee, that my Wakeup call was indeed scheduled for 5:20 or 5:28am in just 4.5 hrs.
Although I had an alarm set on my phone, I always request a Wakeup call for peace of mind when travelling.
I heard my alarm and turned it off, thinking I would get a Wakecall shortly.
Unfortunately, I never received that scheduled wakeup call. This meant I missed my 7am Flight.
I only woke up at 6:40am to my alarm for end of my boarding in Milwaukee airport.
I explained my Predicament at the front desk on checkout, and the lady did see my wakeup call was written in the binder in front of her. She did confirm and admit that my wake up call was Not made to my room 141.
I have both my Initial flight and the Rebooked flight that I incurred about $860 to return home to Canada.
If I send proof of this, can I get a Future stay voucher or credit, or a Partial refund for my 3 nights July 25-28,2024 that I stayed at Motel 6 in Oak creek?
Please advise.
David Wareham
1-709-770-3390
dwareham23@gmail.com
David
Stayed 2 nights in Jul 2024