"Good Service, but Check-in Cleanliness Needs AttentionOverall, the service at the Busan Business Hotel is good. The hotel staff members are very sincere, friendly, and maintain a great attitude. I want to highly commend Brody and Lee, who are excellent staff members full of passion for their work! Additionally, the housekeeping department is efficient; when I requested a room make-up service, the room attendant changed all the bed linen promptly.However, I took off stars because it felt like the bedsheets had not been changed before I checked in. Walking into a room with what feels like dirty sheets from a previous guest is disappointing, even though the staff handled my later request efficiently. If they ensure all linens are strictly fresh before new guest arrivals, this hotel would be perfect."
