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Papillon Lagoon Reef

Photo gallery for Papillon Lagoon Reef

Primary image
On the beach, scuba diving
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Papillon Lagoon Reef

Papillon Lagoon Reef

3.5 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Diani Beach Road, Diani Beach, Kwale County

Explore the area

  • Popular LocationDiani Beach1 min walk
  • Popular LocationKaya Kinondo Sacred Forest8 min walk
  • Popular LocationGalu Kinondo10 min drive
  • AirportUkunda (UKA)32 min drive

Room options

About this area

Diani Beach

Located in Diani Beach, Papillon Lagoon Reef is on the beach. The area's natural beauty can be seen at Shimba Hills National Reserve and Diani - Chale Marine National Park and Reserve.

What's nearby

  • Diani Beach - 1 min walk
  • Kaya Kinondo Sacred Forest - 8 min walk
  • Galu Kinondo - 10 min drive
  • Chale Beach - 40 min drive
  • Tiwi Beach - 57 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 166 min drive

Restaurants

  • Sir William's Grill Seafood Restaurant - 7 min drive
  • Mvureni Beach Bar and Restaurant - 7 min drive
  • Nomad Restaurant - 8 min drive
  • Sails Beach Bar & Restaurant - 8 min drive
  • Sundowner Restaurant - 8 min drive

About this property

Papillon Lagoon Reef

3.5-star hotel
A roundtrip airport shuttle, a hair salon, and dry cleaning/laundry services are just a few of the amenities provided at Papillon Lagoon Reef. This hotel is a great place to bask in the sun with a beachfront location and scuba diving. Enjoy local and international cuisine and more at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A TV in the lobby, a reception hall, and a porter/bellhop
  • Wedding services, free newspapers, and massage treatment rooms
Room features
All guestrooms at Papillon Lagoon Reef have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and separate sitting areas.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Free toiletries and hair dryers
  • Wardrobes/closets, separate sitting areas, and ceiling fans

Languages

English, German, Italian, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Baobab Restaurant Terrace
  • Poolside Bistro
  • Pool Bar
  • Lagoon Lounge

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Scuba diving
  • Spa services
  • Table tennis

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Mosquito nets
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Turndown service

More properties to consider

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces a smart-casual dress code at the restaurant in the evenings. Collared shirts and closed shoes are required for men.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Important information

Optional extras

  • Airport shuttle fee: KES 6426.16 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: KES 6426 (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Papillon Lagoon Reef Hotel
Papillon Lagoon Reef Diani Beach
Papillon Lagoon Reef All Inclusive
Papillon Lagoon Reef Hotel Diani Beach

Frequently asked questions

Does Papillon Lagoon Reef have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Papillon Lagoon Reef?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Papillon Lagoon Reef on Oct 5, 2022 start from $130.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Papillon Lagoon Reef pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Papillon Lagoon Reef?

Self parking is free at this property.

What time is check-in at Papillon Lagoon Reef?

Check-in is from 2:00 PM - 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Papillon Lagoon Reef?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Papillon Lagoon Reef provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 6426.16 per vehicle applies.

Where is Papillon Lagoon Reef located?

Nestled on the beach, this Diani Beach hotel is just steps from Diani - Chale Marine National Park and Reserve and Diani Beach. Galu Kinondo and Kaya Kinondo Sacred Forest are also within 2 mi (3 km).

Overall score and ratings

3.3
Rating 5 - Excellent. 1 out of 3 reviews
5 - Excellent 33%
Rating 4 - Good. 0 out of 3 reviews
4 - Good 0%
Rating 3 - Okay. 1 out of 3 reviews
3 - Okay 33%
Rating 2 - Poor. 1 out of 3 reviews
2 - Poor 33%
Rating 1 - Terrible. 0 out of 3 reviews
1 - Terrible 0%

4.5/5

Cleanliness

3.5/5

Staff & service

4.0/5

Property conditions & facilities

2.0/5

Eco-friendliness

2/5 Poor

DZMITRY, Minsk
Stayed 7 nights in Dec 2021

3/5 Okay

Verified traveler
Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
6 out of 10
The stay was okay but I wouldn't return. I paid for a type of room and upon arrival they had assigned me something totally different. I would have been okay with it if they would have asked me first. The family rooms don't have tvs. The AC is on a schedule and does not run during the day. You can't feel the ceiling fan when sleeping because they have a piece of fabric over the beds. It would have been smarter to put mesh. The room's already decent size. The food was good. The property needs updating. I primarily chose this location because it was all inclusive.
Stayed 2 nights in Dec 2021

5/5 Excellent

Casie
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay anywhere else!
Our recent stay here was beyond what we expected! Every single member of the staff as outstanding from the manager Anthony who assisted our needs. Frederick in reception that helped us book our train/flights. Fredrick and Mary at the cash bar who make the most incredible pina coladas. Sarah and her daily massages. Henry, Raphael, Albert and Victor. The rooms were very comfortable, clean and we enjoyed the monkey, baboon visitors each day. The atmosphere here is calm, clean and relaxing. We will be back!
Stayed 3 nights in Dec 2020