Monarch Butterfly Biosphere Reserve Tours




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Kanan Tulum Hotel & Spa Adults Only Playground
Zona Hotelera
Price was $5,496, price is now $1,993 per person
$1,993
per person
Jan 4 - Jan 9
found 1 day ago
Roundtrip flight included
Chicago (CHI) to Cancun (CUN)
9/10 Wonderful! (431 reviews)
Overall, we had a good stay at Hotel Kanan, and our room was absolutely amazing. However, the hotel itself felt a bit neglected and could definitely use some maintenance and extra attention.
I understand that tourism may be slower right now, but I actually think this is the perfect opportunity to take care of the property and make improvements.
One of our biggest disappointments was the beach. I completely understand that sargassum is a natural issue and difficult to control. However, there is a difference between dealing with seaweed and simply not maintaining the beach. We noticed trash sitting in the same spots for several days, and while neighboring hotels were actively cleaning up the seaweed and keeping their beaches tidy, here it seemed to be simply ignored or worked around.
Breakfast was another disappointment. The options were underwhelming, and the food was quite bland and lacked flavor.
It's a shame because the hotel has so much potential, and our room was truly wonderful. With better maintenance, more attention to cleanliness, and improvements to the breakfast, this could be a fantastic place to stay.
Reviewed on Oct 22, 2026

Habitaciones Narvarte Del Valle
Benito Juarez
Price was $2,477, price is now $959 per person
$959
per person
Dec 3 - Dec 6
found 18 hours ago
Roundtrip non-stop flight included
Minneapolis (MSP) to Mexico City (MEX)
8/10 Very Good! (38 reviews)
Primero, el día del check in , escribí temprano para notificar sobre mi reserva y saber las indicaciones porque aunque reserve con dos días de anticipación , nadie te contacta ni te dicen que hay instrucciones especiales, más tarde me pidieron la identificación de los huéspedes, para inmediatamente la envié y especifiqué que solo era una persona , avisé que iba para el alojamiento, nadie me respondió , estuve una hora afuera esperando en la calle con maletas para que me abrieran o que me mandaran clave , estuve llamando , escribiendo y nadie me contestó, más tarde insistí y por fin me contestaron y me pedían la identificación de la otra persona para mandarme claves a lo que respondí que ya había notificado que era una sola persona , me mandaron claves sin ningún tipo de disculpa o explicación de porque me dejaron esperando tanto tiempo
Dos , me llevé la sorpresa de que el alojamiento no tenía regadera , era compartida , me dijeron que así la había seleccionado , sin embargo, jamás puse atención en ese detalle porque al reservar a través de un sitio serio como hoteles.com no pensé que se tratara de una tipo vecindad o pensión donde hay que compartir la regadera con otros huéspedes
Tres. Se escucha mucho ruido y no se puede descansar
Todo mal
Reviewed on May 13, 2026
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Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.