Mont-Cascades Vacations from $499

I thought Sheraton was a thing, but it's not. Room was ok. Couple of towels were forgotten from previous customer over bathtub curtain. Pool was closed, only knew about it after reservation. I ordered breakfast without bacon. It took forever, then came with bacon. I told the guy I had to go for a meeting and don't have time to make another one, only 3 minutes. He left me talking and rushed to the kitchen to make another one within the time !!! I left. The two people working at the restaurant for breakfast make it like a fishmaret, talking to clients from distance, yelling to each other and making it very noisy. Internet kept disconnecting first night and I had to use my phone data. The benefit, it was close to my work!

Too much carpet and rooms could use an update for the price

Clean rooms, comfortable and safe. Beds were very comfortable. Central location to downtown Ottawa

The afternoon checkin clerk was very polite and helpful. If you want late checkout ask the checkin clerk in the afternoon . The morning staff is difficult to deal with the door man joked with me about a late checkout saying I wasn’t going to get it. I was told hotel was full booked so I could not have a late checkout or keep my vehicle parked for a few hours after checkout. After I was told I could not extend checkout or parking, I went on expedia to see if she was telling truth. I could see multiple room openings. I was told a plain lie to my face because she didn’t want to do any extra work except take my key cards at checkout.