“I was extremely disappointed with the hotel because I kindly requested a partial refund due to the fact that I could not stay at the hotel at all due to a travel schedule conflict, and they refused to do that. Extremely disappointed and will not soon be visiting this hotel chain in the future. Expedia also let me down but blamed the hotel’s manager for ultimately refusing.”
“There was no nightstand, no bedspread, and the balcony light stayed on all night, which made it feel like daytime. But the young man’s kindness was excellent.”
