The hotel staff was SUPERB!! They assisted in any way possible when asked. We stayed in the ocean front view, and loved it. The view from the balcony was beautiful! The room was cozy. We were close to the swim up bar, beach and a short walk to the restaurants. There were all kinds of excursions offered from the hotel beach staff. They also provide the excursion to Dunn River, which is absolutely beautiful and a must see. The hotel also provides transportation to and from Montego Bay's airport to the hotel. We were unsure if they did and purchased our own airport transportation to the hotel due to other reviews stating that they did not. They in fact DO NOT provide transportation to and from Kingston's airport.
It was amazing to see how hard the waitstaff and bartenders worked to please the guests and fulfill every request. Some of the staff that went over and beyond were Danielle, who was in training. Also, Nicholas, Everton, Clay Andrew, Felicia, Melissa, and ?Mavoy.
Make reservations to the Eight Rivers and Bayside on arrival. The food at the buffet/Patio restaurant was good quality and was really tasty.
We'll definitely be back.