Ratings based on 277 Verified Reviews

4.0 out of 5
90% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by Danielle

Posted Jan 24, 2017 on Hotels
Just outside of Paris but within walking distance to the 4. Well worth it since we were out and about all day.
4 out of 5
by Mona

Posted Jan 6, 2017 on Hotels
Every thing was good, except the reservation problem. I reserved and i had a confirmation for 2 adults and children 13 years old. But it was not the same at the hotel. I should pay 450euro but we make a deal and i payed 200euro more. I send request to expidia and hotel.com but nothing change.
4 out of 5
by A verified traveler from Denmark

Excellent, very kind and helpful staff

Posted Sep 6, 2016 on Hotels
Perfect for families
3 out of 5
by Michele

This traveler left a rating score only Posted Aug 29, 2016 on Hotels
4 out of 5
by Santy from London

One of the best hotels I've stayed in.

Posted Aug 27, 2016 on Hotels
Me and my friends opted to try this hotel out after cancelling on a previous hotel and we're so happy we made the change, this hotel exceeded our expectations. On arrival the reception was very clean and the staff were very friendly. Leading up to the room, the hotel itself was brilliant, the hallways were brilliantly designed we loved the top quality. The room itself was very clean and spacious, the mini kitchen (microwave, hob, dishwasher, kettle) was great. The toilet and and shower were separate which was very convenient as it meant we weren't waiting around to use it one at a time. The private carpark under the hotel was great although a tad bit pricey. The only downside is that its on the edge of the city but then again the metro was only within a 10min walk.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Greenville, MS

Nice hotel in quiet location

Posted Aug 10, 2016
Pros: Neat and quiet in nice neighborhood.
Cons: Although promised, the staff never gave us the wake up call.
Location: about 7 minute form the Metro station, with very few restaurant around.
my family and I arrived to this hotel for vacation where we were told hat our reserved suite is not available. we were offered two separate studios instead. A front desk staff advised that the hotel will provide us free breakfast for the duration of our stay as a compensation for the inconvenience, yet the free offer was denied by another staff. After all my wife and I were not happy that our 11 year-old twin had to stay away form us in their own room.
Comment from Hotel Management
Aug 17, 2016 by Murielle BONNOT / Manager, Hotel Management
Dear Customer, thank you for taking time sharing your experience. I'm sorry that the 2 communicating studios do not respond to your expectation. Your sincerely.
2 out of 5
by A verified traveler

I lost my phone(Iphone5) in the hotel room

Posted Oct 12, 2015
I stayed in this hotel 7 days totally, the first 4 nights is from 15th to 18th September 2015, and leave Paris on 19th to Switzerland and southern France for few days, then came back to this hotel on the 24th for another 3 nights. At about 6:00am on 19th September, I have checked out and catch train to Basel Switzerland. Due to my negligence, my mobile phone was left in hotel room while is re-charging. And I called back to the hotel, they claimed that they will check and get back to me soon. Then the next day I called again to see how is thing going? They said that they have check but there was nothing the room. When I returned to this hotel on 24th, they finally confirmed that there was not any in the room, but the conversion plug(My phone and charger are Australian standard, so I bought a converter plug when I arrived to this hotel because they do not provide it). Then I had to buy a new MB phone at Paris immediately because I need to contact a lot for my rest of the trip.
Comment from Hotel Management
Nov 17, 2015 by Murielle BONNOT, Hotel Management
Dear Customer, I'm really sorry about this inconvienience. I check with the staff and try to see what happened. Your sincerely. Murielle BONNOT Manager
5 out of 5
by jaber

an excellent stay

Posted Oct 11, 2015 on Hotels
every thing was fine the room was clean and comfortable the kitchen small but perfect the personnel were very friendly and helpful the only negative thing was the wifi it was very slow and unstable but you can always set in the lobby and accesses a fast internet.
Comment from Hotel Management
Jan 16, 2016
Dear Customer, thank you for taking time sharing your experience. I share with the staff your nice comment. For the internet facilities, we manage to find a new solution : the wifi fiber. Your sincerely Murielle BONNOT Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey USA

Posted Sep 21, 2015
Nice stay after some travel issues ... I tried to contact the hotel via the number provided by Expedia website but that number was for the hotels corporate office.. I would strongly recommend that Expedia list the correct individual hotels locations phone number going forward
Comment from Hotel Management
Feb 23, 2016 by Murielle BONNOT, Hotel Management
Dear Johanne, thank you for your recommandation, I hope you will come back again. You will find all our information about us on our web site adagio-city.com. Your sincerely Murielle BONNOT / Manager
4 out of 5
by Rajeev from New Delhi

So so

Posted Sep 10, 2015 on Hotels
It was nice be there we were there for 5 nights on 5th night my checkout was 11 am but they stop wifi at 4 am very strange same in parking we paid 70 euro for week but they stop to park on 5 th night why it make us humiliated
Comment from Hotel Management
Feb 23, 2016 by Murielle BONNOT, Hotel Management
Dear Rajeev, thank you taking time sharing you experience. The wifi do not stop at 4 am, you just have to ask for a new password, and for the parking I'm very surprised because the code to access is for one week. The staff is there 24h to answer to all your questions so do not hesitate. Your sincerely.