9.6/10 Exceptional! (274 reviews)
Beautiful grounds and nice overwater bungalows. The water was out one of the mornings. The staff was very aggressive to get you out of your bungalow on check out day before your check out time. We requested a late check out (as I had work meetings up to check out time), which was denied. The staff called multiple times prior to our check out time which was disruptive to my work meetings we told them about each time we told them we would be out by checkout time (which we were). Nonetheless, they showed up early with the golf cart rushing us and disturbing our last minutes rushing us out of our room prior to check out time. We left with them they stopped at another bungalow for over 5 minutes sitting in the golf cart before I had to go try to find out what was going on. They were seeking to have another guest check out and ride with us to reception, but they were not ready yet. We spoke to the manager and got an apology. Two star service for a five star property.
Reviewed on Nov 13, 2026
