“The staff are very lovely but the rooms do need to be updated as beds are not very comfortable. Also, would appreciate if there was a coffee machine in the breakfast area, water at reception on arrival too.”
“This property is truly stunning. Full of wonderful touches and impecable service. The location is great - an easy walk downtown. The breakfast was lavish and the staff made us feel welcome and appreciated.”
“The owners and all the staff are so friendly and professional, and it was wonderfully homely especially walking right downstairs to have not only a delicious breakfast but also a lovely pub! We had a wonderful experience here!”
“Our stay was unfortunately disappointing. Upon arrival, the walkway to the apartment was dirty, and there was a dead bird near the front door, which created a very unpleasant first impression. There was also a strong odor on the main level throughout our stay.
The apartment itself could use some maintenance. The carpet was old and stained, and the insulation was poor, so outside noise was easily heard from inside. The TV was not working when we arrived and wasn’t fixed until the following……
“Overall the hotel looks nice with lots of nice seating areas. However, there is a complete lack of customer care and attention to detail.
We had to wash out our coffee machine 12 times before the water was clear and not full of old grains. This had obviously not been cleaned in a long time!
There were 3 of us in a family room but there were only 2 sets of towels, 2 mugs, 2 glasses and 2 containers of water.
The thermostat on our shower was broken and was too hot. There was no way to reduce……
