8.8/10 Excellent! (410 reviews)
Although the location of this hotel is convenient for the promenade, old town and city I did not find it to have any charm or atmosphere ... my room was clean and functional ... it had a port view ... but was tired and dated and in need of a complete refurbishement ... I found reception staff to be brusque and lacking any hospitably warm welcome ... expecting to have no milk or powdered creamer in the room as seems to be norm in Eurostar Hotels, when I asked if could have some I was curtly told I could buy some at the bar !!! ... I bought enough for a couple of cups of tea ... and was charged €2 ... it is not the price that is the issue here ... it is why do Eurostars provide a kettle, 2 x teabags, 2 x sachets brown sugar, 2 x sachets white sugar and 2 x sachets saccharine ... but no sachets of coffee or milk ... dear Eurostar not everyone drinks tea ... or just black tea
... some of us guests like milk in our tea or like coffee some with milk some without milk ... in this case I was provided 2 sachets of coffee since I had asked the Eurostars I stayed at the night before in Oviedo if they could call ahead to this hotel and provide it ... but there was still no milk as mentioned above ... this is company policy I was advised ... in my opinion Eurostar, I think it makes you appear cheap and mean ... and it discriminates against those who like milk in their tea or who only drink coffee ... breakfast was ok ... but I wouldnt recommend this hotel ...
Reviewed on Nov 4, 2026
