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Rocco Forte The Charles Hotel

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Indoor pool
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Overview of Rocco Forte The Charles Hotel

VIP Access

Rocco Forte The Charles Hotel

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Sophienstr. 28, Munich, BY, 80333

Explore the area

  • Popular LocationMarienplatz17 min walk
  • Popular LocationHofbrauhaus19 min walk
  • Popular LocationViktualienmarkt20 min walk
  • AirportMunich (MUC-Franz Josef Strauss Intl.)29 min drive

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About this area

Munich

Located in Munich's Munich City Centre neighborhood, Rocco Forte The Charles Hotel is in the city center and near a metro station. Viktualienmarkt and Karlsplatz - Stachus are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore English Garden and Olympic Park. Traveling with kids? Don't miss Deutsches Museum and Hellabrunn Zoo. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails and mountain biking. Guests appreciate the hotel's convenience to public transportation: Konigsplatz U-Bahn is 5 minutes by foot and Central U-Bahn is 5 minutes.
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Map

What's nearby

  • Koenigsplatz - 7 min walk
  • Karlsplatz - Stachus - 8 min walk
  • Marienplatz - 17 min walk
  • Hofbrauhaus - 19 min walk
  • Viktualienmarkt - 20 min walk

Getting around

  • München Central Station (tief) - 4 min walk
  • Konigsplatz U-Bahn - 5 min walk
  • Franz Josef Strauss International Airport (MUC) - 29 min drive

Restaurants

  • Davvero — 1 min walk
  • The Bar — 1 min walk
  • Park Café — 2 min walk
  • Park Café Freisitz — 2 min walk
  • Hans im Glück — 3 min walk

About this property

Rocco Forte The Charles Hotel

Family-friendly Munich hotel in Munich City Centre, walk to Karlsplatz - Stachus
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a spa tub are onsite. All 160 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also find conveniences like sitting areas and coffee makers.
Rocco Forte The Charles Hotel offers 160 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Charles Spa has massage/treatment rooms. Services include deep-tissue massages, Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (EUR 40 per day; includes in/out privileges)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–noon: EUR 45 for adults and EUR 20 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Ukrainian

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 70 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 45 for adults and EUR 20 for children (approximately)
  • Airport shuttle fee: EUR 180 per vehicle (one-way)
  • Covered valet parking fee: EUR 40 per day (in/out privileges)
  • Pet fee: EUR 70 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Property is also known as

Rocco Forte Charles
Rocco Forte Charles Hotel
Rocco Forte Charles Hotel Munich
Rocco Forte Charles Munich
Rocco Forte The Charles
Rocco Forte The Charles Hotel Hotel
Rocco Forte The Charles Hotel Munich
Rocco Forte The Charles Hotel Hotel Munich

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 544 out of 663 reviews
5 - Excellent 82%
Rating 4 - Good. 93 out of 663 reviews
4 - Good 14%
Rating 3 - Okay. 12 out of 663 reviews
3 - Okay 2%
Rating 2 - Poor. 6 out of 663 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 663 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, personable service. Sleek, modern design. Felt safe during Covid.
Stayed 3 nights in Jul 2020

3/5 Okay

Stayed 3 nights in Jul 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful, very posh. The staff was extremely friendly.
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with great Service
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beds need improvement. Service doesn't.
The staff in the Charles hotel is so far the best I have experienced. Professional, helpful, polite and respectful. The bar and the spa also get five stars. You can define a hotels kitchen by its Club Sandwich, and this Club Sandwich was worth its salt – five stars. The only problem which surprised us, was the bed and the sheets. The beds had a fall away from the middle – which meant you couldn’t sleep in the middle at all – on the king size bed. The sheets where made of average quality synthetic fibers, which isn’t common at this level hotels. Quality of the beds are key.
Stayed 2 nights in Feb 2020