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Grand Hyatt Muscat

Photo gallery for Grand Hyatt Muscat

Featured Image
On the beach, motor boating
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas

Overview of Grand Hyatt Muscat

Grand Hyatt Muscat

5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
Shatti Al Qurm, Muscat, 113

Explore the area

  • Popular LocationOman Natural History Museum7 min drive
  • Popular LocationRoyal Opera House Muscat8 min drive
  • Popular LocationMuscat Grand Mall11 min drive
  • AirportMuscat (MCT-Muscat Intl.)14 min drive

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About this area

Muscat

Located in Muscat's Shati Al Qurum neighborhood, Grand Hyatt Muscat is in the city center and on the beach. Travelers eager for a bit of culture can stop by Royal Opera House Muscat, while those wishing to experience the area's natural beauty can explore Qurum Beach and Muttrah Corniche. Traveling with kids? Consider Oman Natural History Museum, or check out an event or a game at Sultan Qaboos Sports Complex. Scuba diving, snorkeling, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
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Map

What's nearby

  • Oman Natural History Museum - 7 min drive
  • Royal Opera House Muscat - 8 min drive
  • Muscat Grand Mall - 11 min drive
  • Qurum Beach - 12 min drive
  • Marah Land - 17 min drive

Getting around

  • Muscat Intl. Airport (MCT) - 14 min drive

Restaurants

  • Shabestan — 3 min walk
  • Buffalo Wings & Rings — 16 min walk
  • Volare Pizzeria — 17 min walk
  • Love at First Bite — 18 min walk
  • Ubhar — 3 min drive

About this property

Grand Hyatt Muscat

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Hyatt Muscat's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. All 280 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include balconies, minibars, and LED TVs.
Grand Hyatt Muscat offers 280 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Muscat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: OMR 15 per person
  • 4 restaurants and 1 coffee shop/café
  • 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Motor boating
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • German

Business services

  • Business center
  • Conference space (8773 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Muscat
Muscat
Shati Al Qurum
Shati Al Qurum
5 star
5 star
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Business friendly
Business friendly
Pool
Pool
Air conditioned
Air conditioned

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for OMR 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: OMR 15 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: OMR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Grand Hyatt Muscat
Grand Hyatt Muscat Hotel
Muscat Grand Hyatt
Grand Hyatt Muscat Hotel Muscat
Hyatt Muscat
Muscat Hyatt
Grand Hyatt Muscat Hotel
Grand Hyatt Muscat Muscat
Grand Hyatt Muscat Hotel Muscat

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 222 out of 390 reviews
5 - Excellent 57%
Rating 4 - Good. 108 out of 390 reviews
4 - Good 28%
Rating 3 - Okay. 36 out of 390 reviews
3 - Okay 9%
Rating 2 - Poor. 16 out of 390 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 390 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

1/5 Terrible

Liked: Room comfort
Disliked: Cleanliness, staff & service
the worst experience i have ever had
it was my worst experience that i have ever had for staying in 5 stars hotel.i stayed in this hotel for 2 weeks. first of all they forced me to take quarantine package invoice price was more than what they told me in check in time. every time that we asked to bring us something they bring everything except what i asked. home service did not changed the towels every day after our quarantine finished. each time we should ask to change slippers or towels. tea bags and coffee did not charged till we asked. there wasn't any spoon glass or knife at room!!! they have buffet breakfast only on Friday and Saturday and other days you should order breakfast from their MENU! and it took too much time that order get ready. Their front desk didn't know that their club is open or not. they told me it's closed but it was open! and so many other small things that make me really nervous and sad. the only point of this hotel is their beautiful building and garden
Stayed 6 nights in Apr 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy neighbours spoil stay
Really nice place. Good facilities. Lovely room. Excellent bathroom. Nice atmosphere. Good breakfast with a wide choice on offer Unfortunately spoiled a little by very loud neighbours, who could easily be heard next door. So not as as refreshing a night's sleep as I would have liked.
Stayed 1 night in Apr 2021

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service
Food was absolutely pathetic on Full Board. But the packing in a paper bag was so damn abusive instead of hot trolley that other hotels in Muscat like Ramada Encore are offering during Covid-19 that I would never come back to this hotel. Staff at reception was very impolite to requests. Terrible mannerism. They all need training course on how to treat guests. Cheaper staff at 5* hotel is obviously the reason. You give bananas you get .......
Stayed 10 nights in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable stay.
A comfortable stay amidst the COVID related controls which showed limitations in services offered in various areas.
Stayed 1 night in Oct 2020