1/5 Terrible
Verified traveler
Apr 23, 2021
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2021
Novotel Muscat Airport
Photo gallery for Novotel Muscat Airport
Overview of Novotel Muscat Airport
UNESCO Sustainable Property
Novotel Muscat Airport
4.3/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Al Maardih Street, Al-Seeb District, Muscat, 111
Explore the area
- Oman International Exhibition Center6 min walk
- Al Maha Golf Club4 min drive
- Muscat (MCT-Muscat Intl.)6 min drive
- Oman Convention and Exhibition Centre6 min drive
Choose dates to view prices
About this area
Muscat
Next to a golf course and in the city center, Novotel Muscat Airport is in an area with good airport proximity. Oman Natural History Museum and Royal Opera House Muscat are cultural highlights, and some of the area's activities can be experienced at Sultan Qaboos Sports Complex and Qurum Park. Muscat Children’s Museum and Oman Botanic Garden are also worth visiting. Be sure not to miss outdoor adventures like mountain climbing and rock climbing. Guests appreciate the hotel's quiet location.
What's nearby
- Oman International Exhibition Center - 6 min walk
- Al Maha Golf Club - 4 min drive
- Muscat City Centre Shopping Mall - 6 min drive
- Oman Convention and Exhibition Centre - 6 min drive
- Almouj Golf - 9 min drive
Getting around
- Muscat Intl. Airport (MCT) - 6 min drive
Restaurants
- Ginger — 1 min walk
- Theatrum — 1 min walk
- Pizza Hut — 7 min walk
- KFC Kentucky Fried Chicken — 8 min walk
- Grill House Restaurant — 8 min walk
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free valet parking on site
- Free RV/bus/truck parking on site
- Wheelchair-accessible parking and van parking available
- Height restrictions apply for onsite parking
- Free offsite parking
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: OMR 5.67 per person
- 3 restaurants and 1 coffee shop/café
- 1 poolside bar and 1 bar
- Free daily reception
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- 18 holes of golf
- Fitness center
- Outdoor pool
- Shopping
- Spa services
Family friendly
- Free cribs/infant beds
- Laundry facilities
- Outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Elevator
- Free newspapers in lobby
Guest services
- 24-hour front desk
- Change of bedsheets (on request)
- Change of towels (on request)
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Arabic
- English
- Filipino
- French
- German
- Hindi
- Russian
- Ukrainian
- Urdu
- Vietnamese
Business services
- 24-hour business center
- Conference space (7212 square feet)
- Meeting rooms - 6
Outdoors
- Pool umbrellas
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Assistive listening devices in meeting rooms
- Grab bar in shower
- Handrails in hallways
- Handrails in stairways
- Hospital bed available
- In-room accessibility (select rooms)
- Pool access ramp on site
- Pool hoist on site
- Portable hoist available
- Stair-free path to entrance
- Valet for wheelchair-equipped vehicle
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- Designated smoking areas
- Romance packages available
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Bidet
- Free toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste
Entertainment
- 43-inch flat-screen TV
- Satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-friendly workspace
- Mobile key entry
- Phone
- Safe
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Muscat
Business friendly
4 star
Hotel
Pool
Washer and dryer
Guest rating 4+
Policies
Check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: OMR 5.67 per person (approximately)
- Airport shuttle fee: OMR 10 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: OMR 10 (one-way), (up to 16 years old)
- Early check-in fee: 50 percent of room rate (subject to availability)
- Late check-out fee: 50 percent of room rate (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts Visa, Mastercard, American Express, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply
Property is also known as
Sundus Rotana Hotel Muscat
Sundus Rotana Hotel
Sundus Rotana Muscat
Sundus Rotana
Novotel Muscat Airport Hotel
Novotel Muscat Airport Muscat
Novotel Muscat Airport Hotel Muscat
Novotel Muscat (Opening January 2020)
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.6/5
Cleanliness
4.4/5
Staff & service
4.2/5
Amenities
4.4/5
Property conditions & facilities
4/5 Good
issa
Traveled with family
Apr 3, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2021
5/5 Excellent
AMIR
Business traveler
Mar 17, 2021
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 8 nights in Mar 2021
1/5 Terrible
MOHAMMADALI
Mar 8, 2021
Stayed 2 nights in Feb 2021
4/5 Good
MOHAMMED
Traveled with family
Mar 7, 2021
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Mar 2021