“Iconic Long Hai is one of the better properties located in Long Hai. Staff are friendly, rooms are clean with the exception of the grout inside the shower. The bed are comfortable, however the luggage rack are design more for just carry on luggage’s. If you bring a large luggage, it will not fit. Breakfast buffet only available on the weekends or whenever they have high occupancy; otherwise, there’s an à la carte menu. The breakfast is decent.
At night time, they close the garage door,……
“Overall service was excellent. However, there are just 2 restaurants. While only 1 serve dinner during weekday. The restaurant name steak and bone, yet there isn’t really steak. It seems to be over price. I stay at floor 11 (closely highest floor) below either fountain or kids water play ground and it is so noisy at night. I was told that it will turn off at night, but all night long can hear the water that comes can’t sleep well. Another thing, the room temp can be set @22C. But it is so……
“This apartment is in the Mermaid Seaside Hotel building, but it is privately owned and not a part of the Hotel. If on check in, you go to reception, they will tell you “ it’s nothing to do with us ! “
If you have any mobility problems, then you should not book this .. it’s up on a steep incline, and then a further approx 20 steps before you can reach reception !
See photo from Street View
The apartment is very dirty, and a danger hazard with plug sockets hanging off the walls, light switches……
“Bathroom is very old dirty and bad smell
Stairs no light very dark and I was going to fall when stepping at night
No lobby for guests no AC in receptionist and lobby . They used lobby for motorbike parking
I will never refer this girl to anyone
This was a very bad experience stay I have never had”