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Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

Photo gallery for Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

Property amenity
Outdoor pool
Outdoor pool
Outdoor pool
Standard Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Overview of Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100

Guests rated this location 9.3/10 - Exceptional

Explore the area

  • Popular LocationTwo Rivers Mall1 min drive
  • Popular LocationBanana Hill Art Gallery4 min drive
  • Popular LocationVillage Market7 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)49 min drive

Room options

About this area

Nairobi

Located in Nairobi, Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel is connected to a shopping center. Two Rivers Mall and Village Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Karura Forest and Nairobi National Park. Looking to enjoy an event or a game while in town? See what's going on at Moi International Sports Centre. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Nairobi travel guideOpens in a new window
Map

What's nearby

  • Two Rivers Mall - 1 min drive
  • Banana Hill Art Gallery - 4 min drive
  • Village Market - 7 min drive
  • United Nations Office at Nairobi - 15 min drive
  • Westgate Shopping Mall - 21 min drive

Getting around

  • Syokimau Station - 30 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 49 min drive

Restaurants

  • Artcaffe - 3 min drive
  • Sahara West Park - 11 min walk
  • Stepperz Sports Bar - 13 min walk
  • The Local Grill - 3 min drive
  • La Varanda - 18 min walk

About this property

Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

4-star hotel connected to a shopping center
Located close to Two Rivers Mall and Village Market, Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel provides a casino, a terrace, and an art gallery on site. Treat yourself to a Swedish massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), 7 meeting rooms, and an elevator
  • A TV in the lobby, a 24-hour front desk, and luggage storage
Room features
All 171 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Partially open bathrooms with free toiletries and hair dryers
  • TVs with satellite channels
  • Highchairs, coffee/tea makers, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends; USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 0 slot machines
  • Art gallery
  • Casino
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Highchair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 237 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • 4G smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

City Lodge Hotel Two Rivers Mall Nairobi
City Lodge Hotel Two Rivers Mall
City Lodge Two Rivers Mall Nairobi
City Lodge Two Rivers Mall
City Lodge Hotel at Two Rivers
City Lodge Hotel at Two Rivers Mall
Holiday Inn Nairobi Two Rivers Mall an IHG Hotel
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Hotel
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Nairobi
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Hotel Nairobi

Frequently asked questions

Does Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel?

As of Mar 31, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel on Apr 16, 2023 start from $85.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel located?

Situated in the business district, this hotel is 0.1 mi (0.1 km) from Two Rivers Mall and within 3 mi (5 km) of Village Market and Karura Forest. United Nations Office at Nairobi and Nairobi National Museum are also within 9 mi (15 km).

Can I cancel my reservation for free at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Reviews

Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 9 out of 13 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 3 out of 13 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 0 out of 13 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 0 out of 13 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 1 out of 13 reviews" "
" "2 - Terrible 8%

8.9/10

Cleanliness

9.1/10

Staff & service

7.0/10

Amenities

9.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nathaniel

Stayed 4 nights in Feb 2022

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good property
Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were turned away upon arrival. They said the hotel was closed.
Stayed 2 nights in Apr 2021

10/10 Excellent

Kuan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with fantastic staff.
Great hotel, convenient, fantastic staff with excellent service all round.
Stayed 6 nights in Nov 2019

10/10 Excellent

Larry Hsin Miao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Amid distance to City
New hotel with great service staffs. Good amenities from Two Rivers Mall beside the hotel. The only downside is the distance between Two Rivers to city center. Too far and inconvenient.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design is beautiful and the rooms are nice. It needs a suana and steam bath area.
Stayed 1 night in Nov 2019

10/10 Excellent

Stephen

Stayed 2 nights in Aug 2019

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The royal treatment!
After being out in the rural Kenyan areas this was an amazing way to end our trip. Very comfortable, safe, and refreshing. Located in a great place. They had great food and awesome hospitality by the staff. Felt like royalty!
Stayed 2 nights in Aug 2019

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
.Friendly Staff, AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
Stayed 3 nights in Mar 2019