“Mükemmel bir otel, çok keyifli. İkinci kez geliyorum ve her seferinde inanılmaz güzel vakit geçiriyorum. Konumu, çalışanları, yemekleri harika. Çok çok çok tavsiye💛”
“Getting to the property was tough, very tough but so worth it. I was lucky enough to go outside of the wet season but it was still hard. The facility itself is beautiful and the food is delicious. The staff is beyond kind and helpful. The shower though, it hardly worked and water went everywhere.
Booking online on their direct site was giving us a challenge until we booked through Expedia and from here we had no issues.
There is not fitness room so that was sad and no iron.
However, I will……
“Personnels attentionnés, chaleureux et disponibles pour répondre aux questions. Cet endroit se situe à mi-chemin entre le lac Nakuru et Naivasha, donc excellent emplacement pour visiter ces 2 endroits. A environ 2h30 de Nairobi. Tout le personnel de l’hôtel va nous manquer, car leur gentillesse est mémorable. Bravo!”
“We had to leave and had to make a new reservation at a different hotel.
We drove in and waited at the gate for 15 minutes and in pitch darkness before someone came to open the gate. The gate is almost a quarter mile away from the main buildings. We honked multiple times and I had to leave the safety of my car to knock at the gate.
The room we were assigned was Dirty with falling window curtains. Water was shut off and we had to wait for them to run around to get it running. The toilet was dirty……
“The staff were absolutely delightful. Had a wonderful time with amazing food. Also did a lake trip with a very informative guide. Would come back again in a heartbeat. ”
“The property is in a serene area. We stayed at the Flamingo suite that is an amazing tent. With living room, huge balcony overlooking the flamingoes on the lake. The staff is exceptional. The food delicious and well served. A very relaxing experience indeed. ”
“L'hôtel est idéalement situé, dans un endroit calme entouré d'arbres et de fleurs, tout en étant proche du centre-ville et des lieux à visiter. L'accueil est chaleureux, les services sont excellents, et l'établissement est bien entretenu et propre. Même si nous n'avons pas pu profiter de la piscine pendant quelques jours en raison d'une panne, l'hôtel a fait un geste commercial en nous offrant un petit-déjeuner. La piscine a été rapidement remise en service, parfaitement entretenue et agréable.……
“Despite being told that my booking was guaranteed and that you withdrew monies from my account - on arrival I was told that Sunbird had no knowledge of the booking, were full and had no knowledge of Hotels.com. My husband and I were left without any accommodation in the vicinity because of the World Rally Championships. You failed to respond to emails and phone calls to date. And have not refunded my money”
“This resort is not finished and not fully operational.
The main building and pool are under construction and not looking like they will be open any time soon.
We were the only guests at the resort (which was terrifying), so, they had very limited food items and a very small staff. We were handed a menu, but they had none of the items on the menu. The cabins were nice and clean, but our family cottage was at the back of the resort. This is where the terrifying part comes in!!!
At 2 o'clock in the……
“Super herzliches tolles Personal. Ich Reise sehr viel und muss sagen, es war einfach nur ein Traum!
So ein Personal wünscht man sich in Deutschland. Wir haben auf der Safari sogar ganz nah Löwen gesehen. Einfach nur wow ! Lieben Dank an das ganze Team. Die ganze Unterkunft ist super schön! ”