那不勒斯旅游套票 | 那不勒斯机票+酒店优惠低至 4 折

Good location in Beverly, staff is okay, room is clean.

Good

Very picturesque hotel located right across the street from the ocean. One of the main reasons we chose this hotel was because it had an on-site restaurant, however, when we arrived, the restaurant had closed early because of lack of diners. I suppose that is a risk you run with a smaller, boutique hotel? There are plenty of places to eat nearby so we didn't go hungry. A/C didn't work in our room which was disappointing and hot.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

I checked out shortly after arriving. My room didn't match my booking, and when I raised it, the staff was not very helpful and offered me to move to a different room only the following day. I had only booked three nights, so I chose to leave and book a different property instead. After a lot of back and forth, the hotel agreed to refund me. Also, be sure to check the minibar. When I got to the room, many items were missing, and the ones left were partially consumed. When I reported this, the front desk seemed unconcerned, and it took considerable persuasion before they would even look at the photos I had taken. To me, this suggests it happens often.