Smile Patagonia Hostel - Adults Only

2.5 star property
Adults-only hostal with free breakfast and 24-hour front desk

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July 2024

Photo gallery for Smile Patagonia Hostel - Adults Only

Free daily continental breakfast
Front of property
Standard Double Room, 1 Bedroom, Private Bathroom | Free WiFi
Food and drink
Shower, free toiletries, hair dryer, towels
Reviews
6.2

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Benjamin Zamora 548, Natales, Magallanes y Antartica Chilena, 6160000
  • Popular LocationPlaza de Armas11 min walk
  • Popular LocationPuerto Natales Casino15 min walk
  • Popular LocationCostanera2 min drive
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Room options

Standard Double Room, 1 Bedroom, Private Bathroom

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 1 Twin Bed, Private Bathroom

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Standard Triple Room, 3 Twin Beds, Private Bathroom

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Puerto Natales

Smile Patagonia Hostel - Adults Only is located in Natales. Old Pier and Mirador Cerro Dorotea are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lago Nordenskjold and Última Esperanza Fjord.

What's nearby

  • Plaza de Armas - 11 min walk
  • History Museum - 14 min walk
  • Puerto Natales Casino - 15 min walk
  • Costanera - 2 min drive
  • Mirador Cerro Dorotea - 3 min drive

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 10 min drive

Restaurants

  • Cafeteria Holaste - 11 min walk
  • La Picada de Carlitos - 8 min walk
  • Wild Hostel - 10 min walk
  • El Marítimo Restaurant - 10 min walk
  • NOMAD Cafeteria de Especialidad - 11 min walk

About this property

Smile Patagonia Hostel - Adults Only

Property highlights
Smile Patagonia Hostel - Adults Only provides amenities like free continental breakfast and laundry facilities. Guests can connect to free in-room WiFi.
Other perks include:
  • Smoke-free premises, concierge services, and luggage storage
  • Tour/ticket assistance and a 24-hour front desk
Room features
All guestrooms at Smile Patagonia Hostel - Adults Only have amenities such as free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Smile Patagonia Hostel Adults Natales
Smile Patagonia Hostel Adults
Smile Patagonia Adults Natales
Smile Patagonia Adults
Smile Patagonia Hostel Natales
Smile Patagonia Hostel - Adults Only Hostal
Smile Patagonia Hostel - Adults Only Natales
Smile Patagonia Hostel - Adults Only Hostal Natales

Frequently asked questions

Is Smile Patagonia Hostel - Adults Only pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Smile Patagonia Hostel - Adults Only?

Check-in begins at 3 PM.

What time is check-out at Smile Patagonia Hostel - Adults Only?

Check-out is at 10 AM.

Where is Smile Patagonia Hostel - Adults Only located?

Situated in Natales, this hostal is within a 15-minute walk of Lago Nordenskjold, Plaza de Armas, and History Museum. Última Esperanza Fjord and Puerto Natales Casino are also within 1 mi (2 km).

Reviews

6.2
Rating 10 - Excellent. 4 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 5 out of 23 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
The hosteria is close to the bus station, which is nice as all the buses to Torres del Paine depart from that station. It is also close to several supermarkets and restaurants. The hotel itself is very basic, nothing fancy. Our group booked three rooms in separate reservations. Somehow the hosteria could not find two of the three reservations. When we showed the staff the photocopy of the reservation, they said the hotel was full. There was nothing they could do. After talking to someone on the phone and emailing that person our reservation, the staff eventually found a quad room so that the four people who reserved two rooms could stay in one room instead. I have used hotels.com for many years, and this is the first time this happened. I don't know what caused the problem. Overall, the hosteria is fine for a one-night stay, if you just want a place to sleep. And it is better to contact them in advance to make sure that they have your reservation in their system.
Stayed 1 night in Feb 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate and affordable
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good, easy, affordable spot
Perfectly adequate as a place to spend the night en route from Santiago to Puerto Natales. I was there for less than 12 hours so can only comment on the staff (very helpful), room (decent size, clean), bed (could have been more comfortable), bathroom (adequate), and breakfast (adequate).
Stayed 1 night in Nov 2018

6/10 Okay

Laura, Oxford

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not the best
The vast majority of people stay in PN out of necessity (to access TdP) rather than choice, and I feel this is reflected by this hostel. It has bear minimum comfort and the staff are unfriendly. We had to catch a bus to TdP early one morning so we got up for breakfast when it was advertised to start only to hear the staff member on duty snoring in one of the bedrooms. We had to wait 20 minutes for him to wake up and organise breakfast, time we didn’t really have. Our room was very shabby and was furthest from the reception so the WiFi barely worked. Overall the hostel is warm and fairly well located (5 mins from bus terminal, 10 mins from town centre) but that’s about it. They did however store our big bags for us while we were in TdP so we are grateful for that.
Stayed 1 night in Sep 2018

8/10 Good

Yichen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
It's a nice hostel, good value for money. Staff is friendly. Only downside is the location is not in the center. It's around 15 mins walk from city center, but only 5 mins from bus station.
Stayed 3 nights in May 2018

6/10 Okay

david, dubai

Liked: Cleanliness, staff & service, room comfort
Good budget stay
This hostel has basic facilities for a short stay. The staff are very friendly and helpful. The breakfast in the morning was continental, but very good. If you’re looking for a budget stay with basic facilities, this place is good. The only downfall is that the walls are paper thin and you can hear your neighbors conversations.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay before and after the W Trek
Great place, close to everything
Stayed 1 night in Dec 2017

10/10 Excellent

Irene, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and cute
Love the personal space, own bathroom and cleanliness. Was surprised but pleased to see lace on the sheets and pillowcases (looked more like a fancy hotel than hostel) and the smile pillows were a cosy touch Staff very friendly and helpful regarding sites, locations and for storing luggage when off to explore even after check out time Very convenient to bus depot yet close to stores and restaurants too Best place to stay, my family thought!
Stayed 1 night in Nov 2017

8/10 Good

Kamol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good generally
Stayed 4 nights in Nov 2017

2/10 Terrible

Fabien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter
Chambre situé à coté de la réception. extrêmement bruyant jusqu' a 23h30 (appels privés en haut parleur par le réceptionniste, sonnette de l'entrée, ...). Salle de bain dans un état lamentable. mauvaise qualité du matelas. Petit déjeuner quasi inexistant. Je ne recommande pas.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Bei unserer Ankunft wurde uns zunächst gesagt, dass alle Zimmer ausgebucht sind und wir keine Reservierung hätten. Im Endeffekt haben wir doch ein Zimmer bekommen, allerdings hat es extrem nach Katzenurin gestunken, hatte kein Fenster, die Möbel waren mehr als heruntergekommen und die Betten komplett durchgelegen. Das einzig Positive an dem Zimmer war das vorhandene Warmwasser. Das Frühstück war ok.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities
+ cute cat + close to the town - mould - dogs run over the roof -> Loud! - Poor breakefast
Stayed 1 night in Mar 2019

2/10 Terrible

alessio

Liked: Cleanliness
Disliked: Staff & service
delusione
belle foto ma la reata è diversa, non mi lamento della pulizia generale ( per me la cosa più importante) ma il livello delle camere è basso, della colazione osceno. inoltre hanno preteso, attendo ancora chiarimenti da hotelcom, un pagamento di circa 2 dollari in più rispetto alla prenotazione con hotelcom, senza che darmi alcuna spiegazione.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Positiv: Wlan funktioniert Negativ: -Zu teuer -nicht Sauber -Frühstück -Schimmel -Wände aus Papier
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
For the price, not terrible. Hot in the room beceause of the sun. Palet of wood in the shower. Wall not clean. Not the best place to go.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
판자집같이 바람소리가 들려 귀마개를 하고 잤습니다. 방이 좁아 러기지 2개를 펴기도 어렵습니다. 아침식사도 부실하였습니다,
Stayed 1 night in Nov 2018

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen relax
Bonito lugar , muy tranquilo , cálido y atentos Me encanto
Stayed 2 nights in Nov 2018

4/10 Poor

Angela Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tirem do portifólio
Me surpreende que um site igual ao Hoteis.com, ñ vá avaliar o estabelecimento antes de anunciá-lo. Local horrível, sujo, quebrado, depois de dois dias reclamando nos trocaram para uma outra pousada excelente, Isla Morena.
Stayed 4 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssima experiência.
O teto dos quartos estava mofado e descascando. Era possível ouvir a conversa dos outros quartos. Havia goteiras no corredor do hotel. Pelo valor que cobra não valeu a pena.
Stayed 1 night in Aug 2018

8/10 Good

Vagner

Bom custo benefício
Acomodação simples e básica, ideal para quem está viajando e procura algo barato para pernoitar!
Stayed 1 night in Aug 2018

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno.
La habitación muy limpia, con los servicios necesarios. Quienes me atendieron fueron muy amables y atentos.

8/10 Good

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Karen Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi hogar por 3 días
Muy amables, me sentí como en casa. Todo muy limpio y centrico
Stayed 4 nights in Dec 2017