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Beau Rivage Hotel

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Beach
Balcony
Standard Double Room, Non Smoking | Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Beau Rivage Hotel

Beau Rivage Hotel

5.0 star property

4.2/5 Very Good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
1 Esplanade Du Mont Blanc, Neuchatel, 2000

Explore the area

  • Popular LocationTheatre du Passage7 min walk
  • Popular LocationCasino Neuchatel11 min walk
  • Popular LocationNeuchatel Botanical Garden17 min walk
  • AirportBern (BRN-Belp)62 min drive

Choose dates to view prices

About this area

Neuchatel

Located in Neuchatel, Beau Rivage Hotel is in the city center. Theatre du Passage and Centre Durrenmatt Neuchatel CDN are cultural highlights, and some of the area's activities can be experienced at Cudrefin Port and Murten Harbor. Be sure not to miss outdoor adventures like ecotours, cave exploring, and rock climbing, or hop on a bike rental nearby and take a self-guided tour around Neuchatel. Guests appreciate the hotel's central location.
Visit our Neuchatel travel guideOpens in a new window
Map

What's nearby

  • Theatre du Passage - 7 min walk
  • Casino Neuchatel - 11 min walk
  • Neuchatel Botanical Garden - 17 min walk
  • Centre Durrenmatt Neuchatel CDN - 8 min drive
  • Latenium - 11 min drive

Getting around

  • Neuchâtel Station - 15 min walk
  • Geneva International Airport (GVA) - 72 min drive

Restaurants

  • Fleur-de-Lys - 3 min walk
  • Café des Halles - 3 min walk
  • Le Café Du Cerf - 3 min walk
  • Bar de l'univers - 4 min walk
  • Le Banneret - 4 min walk

About this property

Beau Rivage Hotel

Luxury hotel with 2 restaurants and fitness center
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a steam room, valet parking, and 24-hour room service.
Beau Rivage Hotel offers 66 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

Bulgarian, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CHF 36 for adults and CHF 20 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • O'Terroirs
  • Véranda-Bar
  • New World Bar

Things to do

  • Fitness center
  • Private winery tours
  • Public winery tours
  • Skydiving
  • Steam room
  • Winery release events

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height counter and sink
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Neuchatel
5 star
5 star
Family friendly
Family friendly
Guest rating 4+
Guest rating 4+
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CHF 36 for adults and CHF 20 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Property is also known as

Beau Rivage Hotel Neuchatel
Beau Rivage Neuchatel
Beau Rivage Hotel Hotel
Beau Rivage Hotel Neuchatel
Beau Rivage Hotel Hotel Neuchatel

Frequently asked questions

Is Beau Rivage Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Beau Rivage Hotel?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Beau Rivage Hotel on Sep 1, 2022 start from $261.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Beau Rivage Hotel?

Valet parking is available for CHF 35.

What time is check-in at Beau Rivage Hotel?

Check-in is from 3 PM - 5 AM. Late check-in is available during limited hours.

What time is check-out at Beau Rivage Hotel?

Check-out is at noon.

Where is Beau Rivage Hotel located?

Located in the heart of Neuchatel, this luxury hotel is within a 10-minute walk of Trans Swiss Trail and Theatre du Passage. Casino Neuchatel and Neuchatel Botanical Garden are also within 1 mi (2 km). Neuchâtel Station is 15 minutes by foot and Neuchatel (QNC-Neuchatel Train Station) is 16 minutes.

Can I cancel my reservation for free at Beau Rivage Hotel and receive a full refund?

Yes, Beau Rivage Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Beau Rivage Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 18 out of 40 reviews
5 - Excellent 45%
Rating 4 - Good. 14 out of 40 reviews
4 - Good 35%
Rating 3 - Okay. 4 out of 40 reviews
3 - Okay 10%
Rating 2 - Poor. 4 out of 40 reviews
2 - Poor 10%
Rating 1 - Terrible. 0 out of 40 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful classy hotel in a great location
Beau Rivage Hotel is a beautiful hotel with old-world class but new-age convenience located in an outstanding location on Neuchatel lake, minutes from the old city. The room was of good size, very clean and well-furnished. The window was of moderate size but showed a pleasant joint view of city and lake. The personal were all very pleasant and helpful, assisting us with restaurant reservations and directions. We enjoyed a small continental breakfast in the Bistro restaurant, which has lovely lake views. It wasn't cheap, but included very nice pastries and the location and elegance were worth it. A nice surprise at the end- the parking which was right on site, in front of the hotel- was free. This is a lovely hotel, highly recommended !
Stayed 2 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 1 night in Dec 2020

2/5 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Check in was cool. They could not find the reservation at first. One of the most famous painful points is the waiting time at check-in. If they know I’m arriving and they already have a credit card come on the key and the rooms should be ready immediately. The staff was also not particularly friendly.
Stayed 1 night in May 2020

3/5 Okay

Stayed 1 night in Dec 2019

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing and helpful! Great experience.
Stayed 2 nights in Aug 2019

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointing stay
While the decor of this hotel is lovely and the room size is quite large, the mattresses are a COMPLETE disaster. Would have had a better sleep on a concrete floor. The staff were dismissive and extraordinarily unhelpful. I left after the first night's stay as it was the most uncomfortable mattress I have ever encountered but was charged for the full 3 night's booking. Highly unprofessional. For a Relais & Chateau property, I definitely expected better comfort and much better service. We will not be returning.