新罕布什尔旅游套票 | 新罕布什尔机票+酒店优惠低至 4 折

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The room was fine, but unfortunately, there was no housekeeping service during our stay. No one came to clean the room, and the bath towels and bathroom floor mat were not replaced. We had to call the front desk ourselves to request fresh towels and a new floor mat. I think the housekeeping service should be improved.

Hotel was clean but out dated. Our room had a very strong smell of mildew. So strong that we would have asked for another room if it wouldn't have been late at night. Was only given 2 wash clothes and towel. Would have been nice to have an extra to wash my face in the morning. Breakfast was bare bones. Hotel staff was nice and it was clean.

The place is pathetic - front desk manager was not only the least helpful person I may have ever encountered in 4 decades of traveling but her lack of empathy courtesy and respect in a bad experience that she could have easily fixed was simply downright mean and left my family without accommodations. She used the fact that her didn’t book directly with her as a spiteful excuse not to help me and kick my family to the curb for what was supposed to be a wonderful weekend. Absolutely deplorable.

They keep charging your credit card after you leave, not happy with being charged ( extra ) bogus fees, then when you call them back they say it was an accident. I got charged $50 late check out fee 3 times for one day. If it was an accident how come they didn’t give me a refund 3 times? But they did charge? In my opinion they did it because they thought i wouldn’t notice. Not happy at all!